Senior Resource Allocation Planner

CenterPoint Energy•Golden Valley, MN

6d•$91,366 - $137,050

About The Position

Effectively manages front-line resource allocations by creating, maintaining and communicating appropriate models and reports. Evaluates workforce capacities and pending or forecasted work to achieve optimal workforce alignment and makes recommendations to the appropriate audience related to staffing and/or training needs.

Requirements

Requires a bachelor’s degree in Business, Finance, Accounting or related discipline from an accredited college and university and/or equivalent work experience.
Requires a minimum of six (6) years of experience in forecasting, planning and resource deployment in the service industry or related environment.
Or eight (8) years’ work experience with emphasis on Business, Finance or Accounting.
Able to communicate either written and verbal communications either in person or through technical equipment such as telephone.
Able to demonstrate and apply the manual dexterity to operate a personal computer and common office equipment.
Able to sit, stand or walk for long periods of time.
Able to exert up to 10 pounds of force occasionally, and/or a minimal amount of force frequently to lift, carry, push, pull, or otherwise move objects.
Able to operate a motor vehicle and drive a motor vehicle daily or for extended time periods, in a safe manner, and enter/exit vehicle unassisted.

Responsibilities

Understands company resource capabilities and capacities and creates and analyzes workload forecasts and plans to develop a front-line staffing schedule which utilizes resources to their fullest.
Enables the routing of the front-line staff to assure appropriate levels of service delivery are met on a daily and weekly basis.
Monitors and adjusts the plan sufficiently, based upon changing demand requirements and resource capacities, by completing comprehensive analysis, converting data to usable information.
Provides regular and ad-hoc reports to make staffing, scheduling, training, and other planned event adjustments that allows the workforce to meet the customer needs and expectations.
Maintains a thorough understanding of workload forecasting and modeling and seeks to improve business and work processes to assure business results are achieved.
Cultivates positive business relationships throughout the CNP organization and with key external partners.
Acts as a liaison between the various workforces and departments by exhibiting desirable and appropriate leadership behavior including integrity, ability to learn, results orientation, ability to interact effectively with others, team-playing, coaching, sense of urgency, and independent judgment that creates a productive unit dedicated to the achievement of business goals.

Benefits

Competitive pay
Benefits eligibility begins on your first day
Medical, Dental, Vision Benefits
Health Savings Account (HSA) with a company contribution
Health/Dependent Care Flexible Spending Accounts
401(k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution
Flexible work schedule, paid holidays and paid time off
Paid training
Professional growth and development programs including tuition reimbursement
Life, AD&D, Disability
Employee Assistance Program (EAP)
Transit subsidies
Access to discounts at fitness clubs and an on-site wellness center at our headquarters in Houston