Senior Resolution Analyst - Cyber Security

Bank of America•Chicago, WA
•Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Requirements

  • Extensive knowledge of information security controls, cybersecurity threats, and risk management.
  • Strong technical judgment and data-analysis skills to interpret and synthesize complex information.
  • Exceptional communication and relationship management skills across technical, non-technical, and senior stakeholders.
  • Demonstrated ability to manage complex work and drive outcomes across teams without direct authority.
  • Highly organized, resilient, and committed to continuous learning, with the ability to mentor colleagues.

Nice To Haves

  • Bachelor’s degree in IT, Cybersecurity, Business Administration, or a related field.
  • Advanced cybersecurity, risk, cloud, AI, or governance certification.
  • Experience with remediation governance, control evaluation, or audit readiness in a regulated environment.
  • Proficiency with Jira or similar workflow tools.

Responsibilities

  • Examine threat and control information to determine the scope and impact of cybersecurity risks.
  • Lead engagement with SMEs, Control Owners, and Action Owners to define risk-reduction actions and establish accountability.
  • Own complex, high-visibility portfolios from intake through validation and closure.
  • Apply independent judgment to evaluate remediation, challenge incomplete solutions, and identify dependencies.
  • Translate complex findings into clear risk, control, and business impacts for senior decision-making.
  • Drive alignment across stakeholders without direct authority and maintain audit-ready documentation.
  • Provide senior-level mentorship to analysts and support the Resolution Lead on escalations and improvements.

Benefits

  • Access to paid time off
  • Resources and support to our employees
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