Sr. Resident Advisor

Covenant Learning Solutions • Kittrell, NC

3d

About The Position

The Senior Residential Advisor fosters a safe, supportive, and engaging living environment in a residential community. The role oversees daily operations, guides and mentors residents, and ensures compliance with community policies and standards. Acting as a liaison between residents and management, the advisor addresses concerns and facilitates conflict resolution. The role also coordinates programs and activities that encourage community engagement and personal development, contributing to residents’ well-being and growth.

Requirements

• Bachelor’s degree in Social Work, Psychology, Education, or a related field.
• At least 3 years of experience in residential advising, student affairs, or community management.
• Strong interpersonal and communication skills, with the ability to manage diverse populations.
• Demonstrated ability to handle conflict resolution and crisis management effectively.
• Ability to work flexible hours, including evenings and weekends, as needed.

Nice To Haves

• Master’s degree in a related field such as Counseling, Social Work, or Higher Education.
• Experience working in a multicultural or diverse residential community.
• Certification in mediation, conflict resolution, or crisis intervention.
• Proficiency with residential management software and data tracking tools.
• Training in mental health first aid or related support services.

Responsibilities

• Supervise and support residents by providing guidance, resources, and conflict resolution.
• Monitor and enforce community policies to maintain a safe and respectful living environment.
• Coordinate and implement community programs and events that promote resident engagement and development.
• Serve as a primary point of contact for residents, address concerns, and facilitate communication with management.
• Maintain accurate records related to resident interactions, incidents, and program participation.
• Collaborate with other staff members to support smooth daily operations and emergency preparedness.
• Provide mentorship and leadership to junior residential advisors and support staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior