Senior Resident Assistant (College Student Position)

Capstone on Campus Management LLC • New York, NY

8h • $18 • Onsite

About The Position

The Senior Resident Assistant (SRA) is a live-in student staff member committed to the personal and academic success of residents within the community. The Senior Resident Assistant is responsible for providing leadership and support to a team of Resident Assistants, while also overseeing the daily operations and administrative support of The Towers. This position requires a strong commitment to fostering a positive living environment, assisting residents, and ensuring the safety and well-being of the community.

Requirements

• Currently enrolled as a full-time undergraduate or graduate student with at least two years of Resident Assistant (student position) or student staff residential life experience.
• Maintain full-time enrollment and “good standing” with an accredited institution of higher education.
• Excellent interpersonal and communication skills, with the ability to lead and mentor a team effectively.
• Strong problem-solving and conflict resolution skills.
• Possess strong customer service skills.
• Must have troubleshooting and diagnostic skills.
• Ability to work collaboratively with a diverse population of students, staff, and faculty.
• Reliable, responsible, and able to handle confidential information with discretion.
• Demonstrated leadership experience in a residential setting.
• Must maintain office availability and be available for a minimum of 15 hours per week, Monday through Friday, between 9:00 a.m. and 5:00 p.m., during the Towers Office's operating hours. During the summer months of June, July, and August, this requirement increases to a minimum of 20 hours per week.
• Ability to live on site and serve on-call rotation
• Ability to move and lift up to 35 pounds

Responsibilities

• Collaborate with Resident Assistants to develop creative initiatives and activities.
• Encourage and promote student involvement and engagement within the residential community.
• Co-advise the Residence Hall Association (RHA) by providing guidance and support to the organization and its leadership. Attend RHA meetings, executive board meetings, training, programs, and other RHA-related activities as needed or as designated by the ADRL.
• Support the planning and implementation of RHA initiatives and leadership development opportunities.
• Be available to residents and maintain high level of visibility in the buildings and community.
• Serve as a resource for residents, providing information on campus resources, policies, and procedures.
• Address behavioral issues and enforce community standards in a fair and consistent manner.
• Provide guidance and support to Resident Assistants in their roles.
• Foster a collaborative and inclusive team environment.
• Conduct regular check-ins and provide feedback to Resident Assistants.
• Assist in the training and onboarding of new and returning Resident Assistants.
• Work collaboratively with the ADRL to support and develop the Resident Assistant team.
• Interpret and enforce community and institution’s regulations and policies.
• Learn and implement building-wide emergency response procedures.
• Complete and submit Incident Reports as well as duty logs following each duty shift.
• Respond to situations needing attention.
• Observe residents who identify emotional, relationship, psychological, academic, or social problems. Intervene appropriately or report as needed.
• Support Resident Assistants in addressing behavioral issues and enforcing community standards.
• Assist with room condition assessments prior to Move-In and after Move-Out each semester.
• Assist with the opening and closing of the buildings.
• Report maintenance concerns within the appropriate time.
• Complete other facility management responsibilities as assigned.
• Dedicate 15 hours per week to scheduled office hours and 5 evening/weekend hours during the academic semester. This becomes 20 hours per week of scheduled office hours during the summer months.
• Be available to residents during office hours for support, guidance, and conflict resolution.
• Maintain and update resident information, incident reports, and other administrative tasks.
• Coordinate and schedule meetings with residents, staff, and other relevant parties.
• Participate in training and administrative tasks that occur prior to classes beginning and after classes end.
• Always maintain confidentiality.
• Participate in RA selection, Move-in/Move-out, RA Training, any Open Houses, Homecoming, and other events as assigned.
• Attend all in-services, meetings, and events as assigned. This will generally include weekly meetings with ADRL and weekly RA team meetings.
• Other duties and administrative assignments as assigned by the ADRL and Towers Office.
• Staff coverage/duty will be required during academic calendar break periods (holidays and extended time).
• Participate in the on-call rotation for after-hours emergencies and concerns.
• Be available and responsive to resident needs during designated on-call shifts.
• Collaborate with campus security, maintenance, and other relevant departments as necessary.
• Provide guidance to Resident Assistants during on-call situations.

Benefits

• Single room accommodation within a 4-bedroom apartment (valued at $21,000) for the term of employment.
• Hourly rate of $17.50 per hour for a two-hour staff meeting each week.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed