Resident Assistant (Student Position)

Capstone on Campus Management LLC•College Park, MD

1d•$15•Onsite

About The Position

The Resident Assistant (RA) at The Courtyards at UMD is responsible for developing the community by fostering a community mindset among residents. This role requires flexibility, adaptability, enthusiasm, and commitment, along with strong administrative and peer counseling skills. The RA supports the academic success and personal growth of students. This is a part-time student position requiring approximately twenty hours per week. The RA is a 24-hour live-in student staff member responsible for community development and programs, acting as an active team member, enforcing duties/policies, serving as a role model, performing administrative functions, intervening in crises, and providing group and individual assistance. The RA reports to the Resident Director. Additional tasks may be assigned by Courtyards professional staff members.

Requirements

High school diploma or GED.
A semester and cumulative grade point average of at least 2.6.
Full-time enrollment as a degree-seeking student at the University of Maryland.
Complete one semester of the RA Class/Seminar sponsored by UMD during the Spring 2026 semester. If hired after the class/seminar additional training session may be required.
Be available to serve on the staff for a calendar year May 2026-May 2027.
Commitments beyond the RA position (student teaching, internships, second jobs, student leadership positions, etc.) must have prior approval by the RD. RAs are limited to 10 hours per week of commitments beyond the RA position.
RA must be in good financial, academic, and disciplinary standing with the University. This includes standards set by the Code of Academic Integrity, the Code of Student Conduct, and the Courtyards at UMD lease.
Available Wednesday’s at 7:00 pm for weekly staff meetings during the academic year and 5PM during the summer.
Ability to move and lift up to 25 pounds.

Responsibilities

Spend adequate time in the building becoming acquainted and developing relationships with residents.
Assist residents with developing community by initiating activities throughout each semester and encouraging residents to attend community-wide events.
Plan, coordinate, and implement active and passive programs under the supervision of the Resident Director.
Show interest in residents’ personal activities and relate to residents based on their interests, establishing effective communication through listening, responsiveness, openness, availability, and approachability.
Assess and interpret residents’ interests and needs periodically and respond with appropriate programs and interventions.
Conduct yourself in an honest, conscientious, and courteous manner at all times, showing respect for persons of all backgrounds, races, genders, interests, and abilities. Confront persons who do not exhibit this respect for individuals.
Serve as a role model by abiding by all Courtyards and University policies, including the Code of Student Conduct and Code of Academic Integrity.
Provide residents with information on the Courtyards and University services and refer residents to appropriate services.
Assist in the development of unit governance by encouraging involvement in Resident Hall Association.
Assist in implementing daily building operations and services.
Check UMD email and GroupMe once daily and respond, when necessary, within 24 hours.
Follow-up on maintenance concerns, investigate damages and write incident reports as necessary.
Maintain confidentiality with regard to all student information and records.
Complete required Grace Hill online learning modules as assigned.
Work cooperatively with all Courtyards Staff members.
Maintain on-going communication with the Resident Director, Assistant Director of Resident Life, and the Courtyards Office regarding issues or concerns related to the residents or facilities.
Ensure residents understand all Courtyard and University policies.
Respond to violations of community standards and Courtyards and/or University policies or regulations.
Record all necessary information in incident reports and RA duty log and assist with follow-up action as requested by the Assistant Director for Resident Life.
Respond to emergencies and crisis situations promptly as they occur, whether on or off duty.
Inform residents of University and Courtyards policies and the associated rationale, especially related to safety and security.
Assist roommates by mediating conflicts if they arise.
Assume building duty coverage as scheduled by the Assistant Director of Resident Life.
Strive to achieve a positive balance between academic, professional, and personal responsibilities.
Display a positive attitude toward fulfillment of position expectations and responsibilities.
Demonstrate respect for the Courtyards' staff, university officials, and peers.
Display non-discriminatory behavior towards residents and staff members and be inclusive of all identities.
Ensure sound judgment and good decision-making in all situations.
Maintain confidentiality and privacy.
Act in a professional manner at all times.
Participate in activities involving all RAs, including RA Selection, leasing events, and all training and development activities, including RA training.
Take initiative, ownership, and investment as a staff member in displaying a positive work ethic and encourage this attitude in others.
Show flexibility and adaptability in the performance of your duties to respond to changing needs, situations, and personalities.
Attend scheduled weekly Resident Life staff meetings held on Wednesdays at 7:00 pm.
Attend one-on-one meetings with the supervisor.
Assist with opening and closing of the facilities and provide building coverage during all academic breaks (including Holidays and Spring Break).
Responsible for weeknight and weekend duty coverage, as well as Clubhouse Desk coverage.
Attend and participate in all staff training sessions. This includes, but is not limited to, Spring and Summer and in-services as requested by the Resident Director and Assistant Director of Resident Life.
Be accessible and available to residents both on and off duty. RAs are expected to respond to incidents or situations that they observe, or which are reported to them.
Perform the weekly assigned tasks to assist the Courtyards team.
Discuss and gain approval from the RD for absences away from campus greater than 24 hours to provide accessibility and availability to residents.