Senior Research & Planning Analyst

Cuyahoga Community College•Cleveland, OH

6d•Onsite

About The Position

The Senior Research & Planning Analyst provides research and analysis to inform and measure the outcomes of the College’s strategic plan. The role supports student success initiatives and other institutional strategic projects, advances the College’s business intelligence environment, leads College-wide use of national survey results, and helps track process improvements. The position contributes to all phases of research and evaluation projects, manages the College’s participation in national surveys, and serves as the IPEDS keyholder. It develops and monitors strategic performance indicators, supports grants-management data needs, responds to data requests, and helps present survey findings and establish action items and metrics. In collaboration with College leaders, the analyst defines process-management measures, monitors progress, and supports data governance and data quality. The role also develops and maintains Power BI dashboards and Ellucian Insights reports, keeps current on higher-education research and technology practices, and provides recommendations aligned with the College’s strategic plan. The work is performed in a professional office environment and may include travel to meetings and conferences away from the worksite. If hired, the employee must reside in Ohio and be within commuting distance of the work location to respond to onsite work demands.

Requirements

Bachelor’s degree in a related field.
At least four years of experience extracting data from databases, conducting research, and preparing analyses.
Experience developing interactive dashboards using Microsoft Power BI, Tableau, or similar software.
Knowledge of basic statistics, computer software, and information storage systems.
Highly developed Structured Query Language (SQL) skills for extracting actionable data from complex databases.
Experience with relational databases, SQL, query/report-building tools, and business intelligence tools.
Experience defining and developing metrics for strategic planning, process management, and continuous improvement.
Proficiency in data query methods and ability to perform detailed analyses.
Ability to synthesize and transform data into quality reports and executive summaries using technical skills.
Ability to exercise critical judgment, problem-solving, and creativity in designing reports and analytical solutions.
Extensive knowledge of Microsoft Office applications, including Excel, Word, and PowerPoint.
Strong analytical, planning, and organizational skills, with the ability to multitask and manage details accurately.
Excellent interpersonal, oral, written communication, and presentation skills.
Ability to work collaboratively with individuals at all levels and respond sensitively to the needs of the college community.
If hired, must reside in Ohio and be within commuting distance of the work location to respond to onsite work demands.
Employment is contingent upon satisfactory completion of a background check and drug screen.

Nice To Haves

Master’s degree in a related field.
Experience or coursework in statistics and/or research planning, design, and methodology.
Experience with forecasting and predictive analytics.
Experience with Microsoft Power BI.
Direct experience providing strategic analysis or institutional research for higher education organizations.
Experience with the Banner (Ellucian) information system.
Experience with Ellucian Insights.

Responsibilities

Provide leadership for the Office of Institutional Research in the absence of or at the direction of the Executive Director.
Contribute to the design, implementation, analysis, and reporting phases of research and evaluation projects supporting the College’s research agenda.
Manage College participation in national surveys, including survey design, administration, and preliminary analyses.
Serve as IPEDS keyholder and organize the collection and submission of IPEDS reporting.
Develop, create, and monitor strategic performance indicators, including measures of the impact and effectiveness of strategic initiatives.
Support data needs of College-wide grants-management staff.
Respond to data requests from College executives, leaders, campuses, and employees, or delegate requests to data analysts as appropriate.
Support presentation of survey data to constituents, discussion of findings, and establishment of action items and metrics.
Collaborate with the Executive Director of Institutional Research and College leaders to define process-management measures for accountability and continuous improvement; monitor and communicate progress.
Support College-wide business intelligence priorities.
Develop and maintain Power BI dashboards and Ellucian Insights reports.
Support data governance, including defining standards and definitions, documenting data sources, and promoting data quality, integrity, and appropriate use.
Research best practices, emerging trends, and technology in higher education and make recommendations that support the College’s strategic plan.
Perform other related duties as assigned.