Senior Research & Operations Manager

New York University • New York, NY

1d • $130,000 - $150,000

About The Position

The Senior Research & Operations Manager provides scientific, technical, and strategic leadership for a shared soft materials characterization and processing facility that supports faculty, graduate students, postdocs, and external users. This role combines hands-on expertise in advanced characterization and manufacturing techniques with responsibility for facility operations, equipment development, industrial engagement, and mentoring/training of researchers. Serve as a key interface between academic researchers, students, and external partners, while advancing the facility’s capabilities, visibility, and long-term sustainability.

Requirements

• Bachelor's Degree in a related area
• 5+ years Hands-on experience with soft materials characterization and processing, or equivalent facility management experience.
• Demonstrated experience with advanced instrumentation, method development, and user training.
• Deep technical knowledge of soft matter characterization techniques (rheology, microscopy, scattering, thermal analysis, etc.) and processing methods.
• Proven ability to develop SOPs, safety protocols, and to manage shared instrumentation.
• Strong troubleshooting skills and experience coordinating with vendors for maintenance and commissioning.
• Excellent communication and mentoring skills for training graduate students, postdocs, and external users.
• Experience tracking facility metrics, budgeting, and contributing to sustainability plans.

Nice To Haves

• Master's degree or Ph.D in Chemical Engineering, Materials Science and Engineering, or a closely related field.
• Prior experience building industry partnerships, managing fee-for-service operations, or contributing to capital planning.
• Demonstrated record of contributing to publications, proposals, or collaborative research projects.
• Familiarity with data management best practices and institutional data privacy/security procedures.

Responsibilities

• Provides scientific, technical, and strategic leadership for a shared soft materials characterization and processing facility.
• Combines hands-on expertise in advanced characterization and manufacturing techniques with responsibility for facility operations, equipment development, industrial engagement, and mentoring/training of researchers.
• Serves as a key interface between academic researchers, students, and external partners.
• Advances the facility’s capabilities, visibility, and long-term sustainability.
• Develops SOPs and safety protocols.
• Manages shared instrumentation.
• Coordinates with vendors for maintenance and commissioning.
• Trains graduate students, postdocs, and external users.
• Tracks facility metrics.
• Manages budgeting.
• Contributes to sustainability plans.
• Builds industry partnerships.
• Manages fee-for-service operations.
• Contributes to capital planning.
• Contributes to publications, proposals, or collaborative research projects.
• Manages data according to data management best practices and institutional data privacy/security procedures.

Benefits

• New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items.
• NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040.
• NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior