Operations Manager - Research

Mass General Brigham•Boston, MA

4d•$70,990 - $103,230•Onsite

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Responsible for overseeing and optimizing the operational processes of the organization including ensuring efficiency, productivity, and effective utilization of resources. The ideal candidate for this position is someone with experience in Operations and Healthcare. The role of Operations Manager, Research is for someone who is a self-starter, a team player, and not fazed by prioritizing and then re-prioritizing on a daily basis. The Research Operations team is a multi-talented and skilled group who work together in supporting our Researchers in all operational areas. Does this position require Patient Care? No

Requirements

Bachelor's Degree Operations Management required or Bachelor's Degree Related Field of Study required
Solid understanding of supply chain management, process improvement methodologies, and quality assurance principles.
Proficiency in using operational software, project management tools, and data analysis software.
Strong analytical and problem-solving skills, with the ability to identify issues, analyze data, and implement effective solutions.
Strong communication and interpersonal skills, with the ability to collaborate with stakeholders at various levels.
Ability to adapt to changing priorities, handle multiple projects simultaneously, and work in a fast-paced environment.
Excellent leadership and team management abilities, with a focus on motivating and developing staff.

Nice To Haves

Operational Management Experience 1-2 years preferred

Responsibilities

Develop and implement operational strategies, goals, and plans aligned with the organization's objectives.
Collaborate with senior management to define operational targets and monitor progress towards achieving them.
Identify opportunities for process optimization, streamlining workflows, and improving operational efficiency.
Analyze existing processes, recommend enhancements, and implement changes to drive productivity and cost-effectiveness.
Allocate and manage resources effectively, including personnel, equipment, and materials, to meet operational requirements.
Set performance metrics, establish Key Performance Indicators, and monitor performance against targets.
Implement quality control measures, conduct audits, and address any non-compliance issues promptly.
Oversee the procurement, inventory management, and distribution processes.
Identify and assess operational risks, develop risk mitigation strategies, and implement appropriate controls.
Generate regular reports on operational performance, key metrics, and project updates.