Senior Repair Sales Specialist

POWER SYSTEMS WEST LLC•Fife, WA

1d•Onsite

About The Position

Power Systems West prides itself on the quality of its employees and as such, candidates who receive a job offer will be required to successfully complete a DMV check, drug screening, and background check. We would like to thank candidates who submit their interest for this position. Due to the volume of resumes that we receive, only those candidates selected for interviews will be contacted. Power Systems West has sold and serviced small engines and generators throughout the Western United States since 1955 through five locations and a network of more than 500 dealers. Power Systems West locations include Portland, Oregon, Boise, Idaho, Seattle, Washington, Salt Lake City, Utah, and Denver Colorado. All locations offer 24/7 emergency service for power failures and unplanned outages.

Requirements

Experience in service advising, estimating, or quoting
Background in inside sales, account management, or customer service with upselling
Strong communication
Experience working with technicians or in a mechanical/industrial environment
Strong written and verbal communication
Good project coordination or scheduling skills
Strong organization and time management
Candidates must be authorized to work in the U.S.

Responsibilities

Prepare and deliver accurate quotes for service work
Proactively follow up on quotes to drive customer approvals
Communicate repair scope, pricing, and driver customer approvals
Partner with technicians, service coordinators, and parts teams to ensure repairs are ready to execute once approved
Track and manage open quotes to meet time-to-quote and conversion targets
Support service sales reporting and continuous improvement efforts
Support as back up to Customer Service Advisors