Senior Rental System Integrations Analyst

Travel + Leisure Co.•Orlando, FL

9d•Remote

About The Position

The Sr. Analyst, System Integrations, role will help drive the success of the Global Rental Operations business through strategic management of inventory and system relationships that ultimately contribute to maximized RevPAR, Top Line Revenue, and continued support of integration, distribution, and management of inventory from internal and external partners. This includes sustaining and increasing the efficiencies of existing channels, as well as collaborating cross departmentally to support new promotions, campaigns, and system implementations. The individual in this role is expected to work independently to proactively identify areas of opportunity impacting system and data integrations, research and assess potential systematic solutions, and provide informed recommendations to leadership regarding both platform and inventory management.

Requirements

Bachelor’s degree in Business Management, Computer Science, or related field required
4+ years of experience in system integration, automation, business analysis, and data/analytics
Ability to manage multiple priorities independently in a fast-paced environment
Excellent communication and collaboration skills across all organizational levels
Analytical and problem-solving mindset with the ability to identify root causes and recommend solutions
Detail-oriented with a focus on accuracy, urgency, and process improvement
Experience with system capabilities, integrations, and workflow/process documentation
Proficient in Microsoft Office (Excel, Visio, Word)
Familiarity with APIs, databases (SQL preferred), and reporting/visualization tools (Power BI, Tableau)
Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

Nice To Haves

Knowledge of PMS, distribution systems (e.g., iHotelier, DHISCO, DerbySoft), and channel/OTAs (e.g., Expedia, Booking.com, Airbnb, etc.) ecosystems preferred
Exposure to Agile/Waterfall methodologies and modern technologies (Python a plus)
Hospitality, travel, or timeshare industry experience preferred

Responsibilities

Configure and deploy new connections and channels with a focus on optimization.
Maintain and monitor existing channel integrations, including troubleshooting and resolving issues proactively.
Support regular flow of information/education regarding system integration capabilities.
Document processes and develop SOPs (Standard Operating Procedures) to ensure consistency and scalability.
Support Systems Integration Manager throughout new integrations or ongoing operational processes.
Partner with Yield, Inventory, Distribution, Operations and external stakeholders to align integration strategies.
Build trusting relationships with all partners through consistent communication, with both peers and leadership.
Promote effective communication and reduce operational silos by facilitating an open flow of information.
Ensure all relevant perspectives are included in decision making impacting system integrations by properly identifying key stakeholders.
Incorporate cross-functional requirements into system and process design.
Lead end-to-end implementation of new integrations (i.e. New properties and Systems), including setup, testing, deployment and support.
Anticipate long-term impacts of new initiatives and ensure all stakeholders are properly equipped to support and sustain new integrations.
Assist in identifying downstream impacts of new implementations/integrations to ensure all stakeholders are properly informed and included in crucial decision making.
Monitor performance and stability of newly implemented solutions.
Identify and implement opportunities to improve efficiency and scalability.
Evaluate existing workflows and recommend system-driven enhancements.
Leverage internal and external partners to understand, analyze, and propose system-oriented solutions.
Assist manager in weekly project meetings, provide insight into system efficiency trends and project development stages.
Support project planning and execution with leadership.
Act as technical liaison/workstream leader for critical internal/external stakeholders and partners.
Identify and advocate for automation and system enhancement opportunities.