Senior Release Train Engineer

ManulifeWaterloo, ON
CA$113,000 - CA$163,000Hybrid

About The Position

Join our Insurance Technology Team! We’re transforming our Insurance Technology organization to create seamless, customer-first digital experiences used by millions every day. As part of this journey, we’re looking for a Senior Release Train Engineer to lead large-scale Agile delivery, align cross-functional teams, and help drive meaningful business outcomes. In this role, you’ll work at the intersection of engineering, product, and business teams—bringing structure to complex programs, fostering collaboration, and enabling high-performing teams to deliver their best work.

Requirements

  • Experience leading Agile delivery across multiple teams or large programs
  • Strong facilitation skills for cross-team planning and coordination (e.g., PI Planning or similar)
  • Demonstrated ability to manage risks, dependencies, and program complexity
  • Experience coaching teams and stakeholders on Agile practices
  • Strong communication and stakeholder management skills

Nice To Haves

  • Experience with SAFe or other scaled Agile frameworks
  • Familiarity with modern software delivery practices (e.g., DevOps, CI/CD, DevSecOps)
  • Experience with tools such as Jira, Confluence, or similar platforms
  • Exposure to program budgeting, capacity planning, or resource management

Responsibilities

  • Lead and optimize the flow of work across the Agile Release Train (ART) to ensure efficient, predictable delivery
  • Facilitate program-level Agile events, including PI Planning, ART Sync, and retrospectives
  • Align team-level objectives with program-level priorities and track delivery outcomes
  • Coach leaders, teams, and stakeholders on Agile and scaled Agile practices (e.g., SAFe or similar frameworks)
  • Foster a culture of collaboration, transparency, and continuous improvement
  • Support teams in adopting best practices to improve delivery quality and speed
  • Identify, track, and resolve program-level risks and dependencies across multiple teams
  • Provide clear and consistent communication on program status, risks, and progress
  • Leverage delivery metrics (e.g., velocity, predictability) to identify opportunities for improvement
  • Guide teams in using data to improve planning, execution, and outcomes
  • Partner with Product, Engineering, and Business leaders to align priorities and delivery plans
  • Support program-level planning, resource alignment, and budget awareness
  • Contribute to value realization by ensuring delivery aligns with business goals

Benefits

  • health
  • dental
  • mental health
  • vision
  • short- and long-term disability
  • life and AD&D insurance coverage
  • adoption/surrogacy and wellness benefits
  • employee/family assistance plans
  • retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
  • financial education and counseling resources
  • paid holidays
  • vacation
  • personal
  • sick days
  • full range of statutory leaves of absence
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