Senior Release QA Analyst

Level•Austin, TX

About The Position

Level is seeking a Senior Release QA Analyst to own release quality and provide clear, evidence-based recommendations on whether builds are ready to ship. The role runs release-readiness and regression testing, drives defects to resolution, and helps make releases safer and faster in partnership with Engineering, Product, and Support. This is a senior-level individual contributor position on a small, fast-moving team. The analyst is expected to determine what needs testing and how to test it, resolve issues independently, and take steps to prevent problems from recurring.

Requirements

  • Several years of QA experience, with a track record of owning release or regression testing for a production product.
  • Strong test design skills, including creating risk-based test plans for loosely defined releases without a specification for every case.
  • Hands-on experience with test automation and CI/CD pipelines, such as Playwright, Cypress, or Selenium and GitHub Actions or similar tools.
  • Fluency with defect-tracking and test-management tools, as well as API testing.
  • Clear written and verbal communication, including the ability to explain technical problems to non-technical audiences.
  • A proactive, self-driven approach, including asking for help early and taking initiative on improvements.

Nice To Haves

  • Experience in a SaaS or ed tech environment.
  • Accessibility testing experience.
  • Experience mentoring junior QA staff.

Responsibilities

  • Own release-readiness testing end to end, including test planning, regression testing, smoke testing, and post-deploy verification.
  • Run go/no-go checks and provide release owners with clear, evidence-based quality recommendations.
  • Resolve release issues independently and prevent recurrence through root-cause analysis and expanded test coverage.
  • Report on release quality using defect escape rate, regression pass rate, and release cycle time.
  • Lead small projects, such as automating a regression suite or improving the release checklist, including running meetings and communicating with relevant parties.
  • Proactively identify and address problems slowing the team down, and prioritize competing releases and tasks.
  • Build consensus and resolve conflicts concerning release timing, defect severity, and testing scope.
  • Partner with Engineering, Product, Support, and other cross-functional teams to deliver releases.
  • Contribute to recruiting, onboarding, and mentoring, including interviewing junior- to mid-level QA candidates and providing specific hire/no-hire feedback.
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