Senior Relationship Manager

WaFd Bank•Dallas, TX

1d•$160,000 - $200,000

About The Position

The Senior Relationship Manager develops calling plans to maintain and grow existing relationships and wins new credit and non-credit relationships that align with WaFd Bank’s client selectivity and risk appetite. The role manages commercial loan accounts in accordance with lending requirements, seeking maximum profitability with minimum risk. It calls for the ability to negotiate terms independently, attract and retain quality clients, manage complex banking relationships, provide complex treasury solutions, and mentor teammates. The Senior Relationship Manager partners with commercial banking colleagues, including Loan Coordinators and Credit Analysts, to develop and maintain credit relationships, and works closely with Treasury Management Officers to serve clients’ non-credit needs. The role includes business development, portfolio and credit management, compliance, loan presentations, community involvement, and training colleagues.

Requirements

Bachelor’s degree or approved equivalent; coursework in finance, accounting, and real estate analysis, or equivalent commercial banking training.
At least 7 years of experience as a Relationship Manager or equivalent.
Proven negotiating experience to win, retain, and restructure credit and non-credit services.
Excellent understanding and working knowledge of commercial lending terminology, loan processing, loan documentation, and lending procedures.
Accuracy, strong organizational skills, attention to detail, and success working with clients with diverse banking needs.
Self-motivated and production-oriented, with a proven ability to win and retain relationships that meet the Company’s risk appetite.

Responsibilities

Develop and carry out business development and prospecting activities, including identifying, qualifying, and calling new business prospects.
Maintain and grow existing customer relationships, follow up on significant changes in customer status, and balance prospecting with customer service responsibilities.
Meet with customers to discuss their needs, recommend appropriate Bank services, and resolve customer concerns or problems.
Monitor customer financial reporting requirements and compliance with loan covenants as part of portfolio management.
Perform due diligence and collect and analyze financial and related data to assess creditworthiness and the merits of loan requests.
Establish and negotiate credit terms, including costs, collateral requirements, repayment methods, and schedules.
Develop knowledge of non-credit products and identify appropriate cash-flow management solutions for clients.
Complete compliance training and follow Know Your Customer expectations and Bank Secrecy Act regulations.
Prepare materials for and present loans to Credit Administration and the Senior Loan Committee as required.
Participate in community affairs to increase the Bank’s visibility and support business development.
Serve as a contact for borrowing and non-borrowing clients regarding other Bank services, including Work Perks and personal and private banking.
Counsel and assist with training and development of Banking Officers, Relationship Managers, Loan Coordinators, and Credit Analysts.
Complete special projects assigned by the Director or DM.