Senior Relationship Manager

Bank Iowa•Clarinda, IA

About The Position

The Senior Relationship Manager at Bank Iowa is responsible for developing, maintaining, and growing the region’s commercial, real estate, and agriculture loan portfolio, as well as developing new lending and deposit business and expanding existing client relationships. The role has overall responsibility for the lending department, including loan processing and servicing; develops and implements lending objectives, policies, and procedures; monitors portfolio credit quality; and ensures compliance with bank policies and applicable state and federal regulations. The position exercises department-head authority over staffing and personnel matters, provides guidance to Relationship Managers and lending personnel, and approves or declines applications exceeding subordinate lenders’ limits. It may also originate loans and maintain a portfolio. The position manages an agriculture and commercial portfolio with $20–$40 million in outstanding balances and 20–40 client relationships requiring annual review. It oversees lending staff and department goals, compliance, budgets, portfolio trends, loan approvals, delinquencies, and complex or deteriorating credits. It also interviews applicants, evaluates financial information and creditworthiness, negotiates loan terms, monitors repayment, develops new business and deposit relationships, and coordinates with internal and external legal counsel and other bank teams. The role participates in community activities and protects confidential client, employee, and bank information. Bank Iowa describes a people-centered culture focused on empowering people, inspiring success, and fostering growth. The bank operates in 22 Iowa communities and emphasizes employee development, inclusion, and community involvement.

Requirements

Bachelor’s degree required; a major in business or finance is preferred.
10 or more years of work experience in a financial institution, including five years in lending.
Demonstrated leadership ability.
Knowledge of lending policies and procedures, including state and federal regulations.
Strong financial, analytical, and underwriting skills.
Extensive knowledge of lending services and related areas.
Well organized, accurate, and detail-oriented.
Excellent analytical, decision-making, and problem-solving skills.
Excellent verbal, written, and interpersonal communication skills.
Proficiency with Microsoft Office applications.
Ability to exhibit Bank Iowa’s values: Think Big, Be People-Centered, Enable Great Things, and Bring your Best.

Responsibilities

Develop, maintain, and grow the region’s commercial, real estate, and agriculture loan portfolio.
Develop new lending and deposit business and expand existing client relationships.
Manage an agriculture and commercial loan portfolio with $20–$40 million in outstanding balances and 20–40 client relationships requiring annual review.
Oversee the lending department, including loan processing and servicing, staffing, performance appraisals, promotions, salary recommendations, and terminations.
Develop, recommend, and implement lending objectives, policies, procedures, and department goals.
Monitor credit quality, evaluate portfolio trends, review approved loans and delinquency reports, and ensure lending policies and practices are followed.
Approve or decline loan applications exceeding subordinate lenders’ loan limits; originate loans and maintain a portfolio as needed.
Provide guidance and technical advice to Relationship Managers and lending personnel, including identifying deteriorating loan situations and managing credit to minimize losses.
Coordinate with internal and external legal counsel regarding federal and state regulations and statutes.
Assist with annual loan-growth and interest-rate forecast budget estimates.
Analyze complex loans and determine effective methods for maximizing financial recovery.
Prepare lending-related correspondence and maintain collateral documentation and financial statements; release liens and paid notes as appropriate.
Review client portfolio trends before renewing credit; interview applicants, gather and evaluate financial data, assess creditworthiness, negotiate credit terms and repayment schedules, and monitor financial condition and repayment.
Maintain knowledge of commercial banking products, services, and industries or market areas served.
Call on potential clients, identify banking needs, secure financial data, analyze prospects, and propose new business.
Coordinate with operational and administrative areas to establish new accounts and identify opportunities to meet existing clients’ additional needs.
Generate treasury management relationships, deposit relationships, and fee income.
Participate in civic and community activities to increase visibility, contacts, and business for the region.
Protect confidential client, employee, and bank information.
Set sales performance standards, provide direction, delegate and schedule work, coach team members, establish annual goals and expectations, support development, and foster accountability and two-way dialogue.
Attend committee meetings and perform other bank-related duties as assigned.
Stay current on relevant regulations, industry matters, and internal changes, and comply with banking regulations and bank policies and procedures.