Senior Relationship Manager - Middle Market (Cleveland, Ohio)

Flagstar Bank•Work From Home OH, OH
•$131,612 - $219,478•Remote

About The Position

The Senior Relationship Manager is responsible for new business development and relationship management for middle market companies with sales of $50 million or greater, targeting the greater Cleveland, Ohio area. The role generates revenue by developing and maintaining client and prospect relationships, sourcing deal flow directly, and coordinating a team approach to each relationship. Product specialists—including capital markets, rates and FX derivatives, and treasury management—as well as portfolio managers and operational support specialists provide support. The Senior Relationship Manager remains accountable for all aspects of the relationship. The role partners with regional leadership to develop strategic plans and action plans, including setting and tracking team members’ production and revenue goals and forecasting results from existing pipelines. It also works with portfolio managers to identify opportunities with sponsors and borrowers and to proactively monitor portfolio credit quality. Some travel may be required. The position involves a moderate degree of physical exertion and stamina, such as standing, sitting, walking, driving, or infrequent lifting.

Requirements

  • High school diploma or equivalent.
  • At least 10 years of commercial financing or equivalent lending experience.
  • Established relationships and a demonstrated direct origination track record with relevant companies.
  • Expertise in negotiating, structuring, and closing complex loans.
  • Proven ability to generate significant cross-sell revenue.
  • Strong analytical and credit skills.
  • Expert knowledge of commercial lending credit, underwriting, and loan structuring.
  • Expert analytical skills to understand financial and cash flow analyses.
  • Highly developed negotiation skills and excellent verbal and written communication skills.
  • Experience using a calling strategy to actively contact prospects and clients and build a personally developed network of clients and potential clients through various centers of influence.
  • Computer proficiency in Microsoft Office applications, including Word and Excel.
  • Ability to build and maintain effective stakeholder relationships through clear communication, proactive collaboration, and cross-functional insights.
  • Ability to build trusted internal or external client relationships by identifying needs and delivering tailored solutions.
  • Ability to support a positive work culture and productive work environment.

Nice To Haves

  • Bachelor’s degree.
  • Formal credit training.

Responsibilities

  • Develop and maintain relationships to generate direct deal flow.
  • Coordinate the team approach to approving and closing new deals to grow assets and revenue while optimizing profitability (ROE).
  • Work with assigned portfolio managers to engage sponsors and borrowers in idea generation and identify opportunities to expand relationships.
  • Partner with regional leadership to create a strategic plan for the Group and develop action plans to achieve it.
  • Set and track individualized production and revenue goals for team members, and forecast results for management based on existing pipelines.
  • Work with assigned portfolio managers to proactively monitor portfolio credit quality through timely financial statement gathering, monitoring client compliance with required reporting, and analyzing financial information.
  • Take or recommend appropriate corrective actions and manage the bank’s risk exposure to acceptable levels.
  • Stay abreast of industry trends and market conditions that could affect the Sponsor Coverage group and assigned relationships and borrowers.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Comprehensive leave program
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