Senior Relationship Banker (Sat Required) - Southern Central Area

Truist Bank•Suffolk, VA
•$45,760 - $62,000

About The Position

Responsible for providing an industry-leading client service experience through developing and expanding new and existing client relationships. Provides financial solutions based on consultative conversations and referrals to other business partners for additional growth opportunities. The role is cross-trained to perform required teller duties as needed. This is a regular position with a first-shift schedule. The position requires Saturday availability, and may require weekends or extended hours, travel, and overnight stays. Annual base salary is $45,760-$62,000, with additional incentive pay available.

Requirements

  • High school diploma or equivalent education.
  • Four years of client sales and service experience.
  • Experience sourcing and prospecting for new clients and building client relationships.
  • Excellent interpersonal and communication skills, including a desire to interact with clients and prospects.
  • Proficiency in basic computer applications, such as Microsoft Office.
  • Must be SAFE (Mortgage Licensing Act) compliant within 30 days of employment, including new or transferred registration and applicable NMLS background check; must meet ongoing regulatory requirements.
  • Ability to multitask under time constraints.
  • Ability to travel as needed to accommodate temporary staffing needs, including temporary assignment or locale changes.
  • Ability to work weekends and/or extended hours; occasional travel and overnights may be included.

Nice To Haves

  • Associate degree or higher.
  • Demonstrated ability to handle multiple priorities under time constraints.
  • Excellent verbal and written communication skills.
  • Ability to respond professionally while maintaining a high level of service quality.
  • Experience discussing, recommending, and selling deposit, credit, and retirement products to consumer and small business clients.
  • Demonstrated ability to meet or exceed sales goals.
  • General understanding of bank operations, policies, and procedures.

Responsibilities

  • Handle routine client maintenance requests, resolve problems, and perform advanced sales functions for deposit, credit, convenience, and other product and service lines.
  • Contribute to client service and individual and branch sales targets by offering products and services and developing, expanding, and retaining relationships.
  • Support the team sales process through consultative conversations and address or refer complex client needs and financial goals to internal specialists.
  • Participate in all components of the Truist Retail Community Bank Leadership Routines.
  • Advance product and sales knowledge by attending meetings, training classes, and web-based learning.
  • Advise on consumer lending options and take loan applications.
  • Follow internal controls, operational procedures, and risk management policies, and stay informed about policy and procedure changes.
  • Lead branch sales initiatives and act as an expert resource.
  • Provide professional, courteous client service during transactions and identify client needs.
  • Perform teller transactions and other duties as needed.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Accidental death and dismemberment coverage
  • Tax-preferred savings accounts
  • 401(k) plan
  • At least 10 days of vacation during the first year, prorated based on hire date and employment status
  • 10 sick days, prorated
  • Paid holidays
  • May be eligible for a defined benefit pension plan, restricted stock units, and/or deferred compensation plan, depending on position and division
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