Senior Relationship Banker

One Community Bank•Sun Prairie, WI

About The Position

As a Senior Relationship Banker in Sun Prairie, you’ll deliver high-level client service for complex deposit relationships while helping the location grow through strong retention, thoughtful outreach, and consistent follow-through. You’ll be a go-to resource for both clients and colleagues, bringing advanced product knowledge, steady judgment, and a clear focus on doing the right thing. Your day is built around client conversations, including scheduled appointments and walk-ins. You’ll listen closely, clarify goals, guide next steps, coordinate with teammates, help resolve nuanced requests, and share practical knowledge. Work includes reviewing details at your desk, making follow-up calls, connecting with community partners, maintaining process and risk awareness, checking documentation, organizing work, and making thoughtful decisions when something does not look right.

Requirements

Two or more years of retail banking experience or equivalent demonstrated proficiency.
Advanced knowledge of retail banking products, services, systems, and procedures.
Strong relationship-management and client-service skills.
Ability to mentor, guide, and support colleague development.
Ability to analyze situations, exercise sound judgment, and solve complex problems.
Strong organizational, interpersonal, and communication skills.
Strong understanding of compliance, risk management, and operational procedures.

Responsibilities

Open, service, and maintain complex deposit relationships and related banking services for new and existing clients.
Lead advanced financial conversations to understand client goals and recommend solutions aligned with their needs.
Strengthen relationships through proactive outbound activity, timely follow-up, and ongoing relationship management.
Identify referral opportunities and connect clients to additional bank resources when appropriate.
Assist teammates with complex account openings, servicing requests, and sensitive client situations.
Serve as a trusted resource for retail banking products, services, systems, and procedures.
Maintain operational discipline, compliance awareness, risk management, and risk-based decision making.
Contribute to colleague development through mentoring, guidance, and knowledge sharing.
Partner with leadership to support team execution and overall location success.
Represent One Community Bank through community involvement and local engagement.