Senior Relationship Banker

One Community Bank•Sun Prairie, WI

About The Position

As a Senior Relationship Banker in Sun Prairie, you’ll deliver high-level client service for complex deposit relationships while helping the location grow through strong retention, thoughtful outreach, and consistent follow-through. You’ll be a go-to resource for clients and colleagues, bringing advanced product knowledge, steady judgment, and a clear focus on doing the right thing. The role centers on client conversations, including scheduled appointments and walk-ins. You’ll listen to clients, clarify their goals, and guide next steps, while coordinating with teammates, assisting with nuanced requests, and sharing knowledge to strengthen the team. The day also includes reviewing details at your desk, following up by phone, connecting with community partners, and maintaining attention to process, documentation, and risk. One Community Bank began as a single location serving the Oregon, Wisconsin community in 1976 and has grown to 19 locations. The bank says it has been voted a Top Work Place eight years in a row.

Requirements

Two or more years of retail banking experience or equivalent demonstrated proficiency.
Advanced knowledge of retail banking products, services, systems, and procedures.
Strong relationship-management and client-service skills.
Ability to mentor, guide, and support colleague development.
Ability to analyze situations, exercise sound judgment, and solve complex problems.
Strong organizational, interpersonal, and communication skills.
Strong understanding of compliance, risk management, and operational procedures.

Responsibilities

Open, service, and maintain complex deposit relationships and related banking services for new and existing clients.
Lead advanced financial conversations to understand client goals and recommend solutions aligned with their needs.
Strengthen relationships through proactive outbound activity, timely follow-up, and ongoing relationship management.
Identify referral opportunities and connect clients to additional bank resources when appropriate.
Assist teammates with complex account openings, servicing requests, and sensitive client situations.
Serve as a trusted resource for retail banking products, services, systems, and procedures.
Maintain operational discipline, compliance awareness, risk management, and risk-based decision-making.
Mentor and guide colleagues and contribute to their development through knowledge sharing.
Partner with leadership to support team execution and the location’s overall success.
Represent One Community Bank through community involvement and local engagement.