Senior Regulatory Operations Manager

Airbnb

15h•Remote

About The Position

Airbnb is seeking an exceptionally effective, entrepreneurial, collaborative, and excellent communicator to join the Cities team. This role will focus on scaling regulatory compliance strategies and programs for jurisdictions worldwide that are implementing new home-sharing rules. The successful candidate will be responsible for owning compliance programs, aligning strategy and execution across various stakeholders, and focusing on scalability, testing, and iteration. This role requires a blend of scrappiness and polish to move quickly while engaging stakeholders effectively. The ultimate goal is to support the home-sharing movement and partnerships with global jurisdictions, maintaining Airbnb as a trusted community.

Requirements

8+ years of work experience in operations, management consulting, and/or project management in a dynamic entrepreneurial environment, ambiguous environments.
Hands-on approach of getting things done with a sense of urgency and quickly adapting priorities to unexpected changes to achieve project goals and objectives.
Proven track record navigating a matrixed organization and building relationships to achieve goals with cross-functional teams, including product, engineering, data science, and policy.
Strong analytical skills, including creating and using data, to understand problems, communicate opportunities, and make informed decisions.
Ability to make decisions balancing short-term gains with long-term strategic positioning.
Excellent organizational skills with high attention to detail and quality.
Excellent written and verbal communication skills, excellent presentation skills.
Intellectually curious, open-minded self-starter who is comfortable with ambiguity and risk and excited by dynamic change.

Nice To Haves

SQL knowledge is a plus.

Responsibilities

Lead the development and execution of successfully scaled programs across discreet compliance verticals, communicating program outcomes to leadership across Cities, Policy, Legal, and regional teams.
Serve as the lead for your jurisdictions by creating an operational rhythm and managing cross-functional stakeholders, ensuring initiatives are on track, and maintaining project documentation.
Analyze strategic opportunities for risk reduction across jurisdictions, partner with Engineering, Data Science, Operations, Policy and Legal to align roadmaps, and drive successful execution with measurable impact.
Lead product assurance leveraging an eye for detail while keeping a global mindset.
Support strategic projects to drive efficiency and effectiveness for the Operations team.