Senior Registered Client Associate

UBS•Cleveland, OH

9d•$85,000 - $120,000

About The Position

The Senior Registered Client Associate provides administrative and operational support to Financial Advisors and serves as a key point of contact for clients. The role supports complex ultra-high-net-worth relationships, anticipates service needs, maintains rigorous operational standards, and contributes to a seamless, high-touch client experience. Responsibilities include servicing clients, managing account and banking requests, supporting complex account and estate-planning arrangements, responding to client inquiries, and helping improve team efficiency while ensuring compliance with applicable requirements and procedures. The position is part of UBS’s Cleveland Wealth Management Team, a collaborative group serving high-net-worth individuals, families, business owners, and institutions. The team combines local relationships with UBS’s global resources to provide advice across investment management, financial planning, lending, estate-planning strategies, and legacy planning. The indicative gross annual base salary range for the full-time-equivalent role in Cleveland, Ohio, is USD 85,000 to USD 120,000. The expected salary depends on relevant factors such as experience, qualifications, education, location, and skill level. UBS may provide additional variable compensation or awards. UBS states that it offers competitive benefits and flexible working options when possible; further benefit details are available at the linked employee-benefits page.

Requirements

Active SIE, FINRA Series 7, and Series 66 licenses.
Experience supporting ultra-high-net-worth clients with complex wealth structures and service needs.
Strong understanding of investment accounts, account maintenance, transfers, and operational processes.
Excellent communication, organization, problem-solving, and relationship-management skills.
Ability to manage multiple priorities in a fast-paced environment.
Exceptional attention to detail and commitment to accuracy.
Sound judgment, discretion, and ability to handle highly confidential client information.
A proactive and accountable approach, with confidence to contribute ideas and participate in team discussions.
Ability to act with urgency while maintaining quality and professionalism.
A growth mindset and willingness to assume increasing responsibility.

Nice To Haves

Bachelor’s degree preferred.
Ideally five or more years of experience in wealth management, brokerage, financial services, or a Client Associate role.

Responsibilities

Support Financial Advisors in the day-to-day servicing of client relationships.
Support ultra-high-net-worth individuals, families, trusts, and related entities with sophisticated service requirements and a white-glove experience.
Manage account openings, transfers, maintenance requests, disbursements, deposits, documentation, statements, reports, online services, and banking-service requests.
Help process requests involving complex account structures, estate-planning arrangements, and multigenerational wealth relationships.
Proactively manage client inquiries, anticipate needs, and ensure timely follow-up and resolution.
Participate in team events, dinners, and meetings.
Stay current on applicable products, services, protocols, and procedures.
Complete firm-initiated projects and contribute to broader team initiatives, meetings, and events.
Help improve the team’s overall efficiency, accountability, and growth.
Ensure adherence to regulatory requirements, firm policies, and operational procedures.