Senior Regional Trainer- East

Pet Food Experts,LLC•Cumberland, RI

just now•$67,000 - $75,000•Hybrid

About The Position

Join the Pack at Pet Food Experts! With a rich history spanning over 80 years, Pet Food Experts has evolved from a small family-run business into the nation's leading pet specialty distributor, proudly serving over 10,000 pet retail locations nationwide. At Pet Food Experts (PFX), we do more than distribute the best pet products—we fuel independent pet retailers with passion, expertise, and an unwavering commitment to community. And now, with unprecedented growth and an expanded national footprint, we’re stronger than ever, ready to serve more retailers, support more brands, and make an even bigger impact in the pet industry. The Senior Regional Trainer plays a key role in driving training effectiveness and operational performance across multiple locations by developing trainers, supporting employee growth, and partnering closely with site leadership and HR. This position focuses on building scalable training strategies, identifying performance gaps, and supporting locations without dedicated trainers in a fast-paced, high-impact environment. Ideal candidates are highly autonomous, data-driven, adaptable, and excited about future leadership growth opportunities within the training function.

Requirements

5 yrs PFX operations experience or equivalent distribution experience
Min 2 yrs experience as a PFX operations training lead or as a trainer in a similar distribution environment
Certified Crown train the trainer for material handling equipment
MHE certified for all pieces of equipment
Strong alignment with and consistent display of PFX values
Strong alignment with and consistent display of PFX safety procedures
Highly proficient user of either vocollect or lydia - with the expectation to become expert in both as well as RF scanning
Strong public speaking skills
Ability to operate autonomously on a daily basis

Nice To Haves

Bi Lingual preferred

Responsibilities

Using data, develop insights about the overall performance of a site as it relates to employee retention in the first 90 days of employment, productivity, adherence to SOP’s and overall operational excellence
In partnership with the site leader and HR partner develop strategies for the on site trainers to highlight areas of operational excellence and strategies to address areas for improvement
Training department scorecards and monitoring critical key performance indicators
Train and develop newly hired training leads
Evaluate and improve the existing training program at each DC under their purview
Teach, coach and mentor training leads on the delivery of the PFX program, problem solving, time management
Cover training needs in DC’s where there is no trainer or when a trainer is on a leave of absence
Lead on site execution of the process procedure and compliance for the region for new SOP roll outs
Analyze operations, HR and business metrics and develop specific training strategies to address and improve operational excellence which are site specific and problem specific