Senior Regional Director of Operations

Xponential Fitness, LLC•Irvine, CA

4d•$125,000 - $150,000

About The Position

The Senior Regional Director of Operations serves as the primary operational partner for Xponential Fitness's largest franchise organizations (Consolidators). This role involves working with their above-store and operations executive leadership to improve Unit Level Economics, drive ongoing test and learn plans, identify opportunities within the portfolio, and co-develop brand best practices. The position also functions as a strategic lever for the Field Operations team, ensuring coaching and touchpoint frameworks are effectively deployed, simplifying studio-level execution, and architecting the operational playbook for 2027.

Requirements

10+ years of progressive experience in multi-unit or franchise operations, including significant field operations leadership experience.
Proven experience partnering with large multi-unit franchisees, consolidators, or complex franchise organizations.
Strong business and financial acumen, with experience using P&L, EBITDA, AUV, and unit economics to drive growth and profitability.
Demonstrated ability to translate data and field insights into strategic priorities, actionable plans, and scalable operational solutions.
Experience developing and implementing operational strategies, tools, processes, or playbooks across a field organization.
Exceptional communication, relationship management, and influencing skills, with the ability to build credibility with franchise owners and executive-level stakeholders.
Strong analytical and problem-solving skills, with the ability to identify systemic issues and develop proactive solutions.
Bachelor’s degree in Business, Operations, or a related field preferred; equivalent experience will be considered.
Willingness and ability to travel approximately 25% to 50%.

Nice To Haves

System-Builder, Not Fire-Fighter: Must dedicate roughly 70% of their time to building systems that prevent problems.
Credibility & Nuance: Must carry operator credibility to earn trust of large-scale consolidators and possess emotional intelligence to navigate cross-functional dynamics.
Radical Simplifier: Able to distill complex information into the single most important action for a franchisee.

Responsibilities

Act as the dedicated 'quarterback' for assigned large consolidator groups, leading high-level P&L reviews, EBITDA optimization, Quarterly and Annual Business Reviews, and multi-unit scaling strategies.
Ensure consolidators utilize the Path to Profitability dashboard and core Xponential tools as decision-making drivers.
Identify systemic operational friction and design proactive interventions to safeguard studio health and long-term financial viability.
Partner with RVPs to roll out and 'roadshow' RDO Field Ops alignment strategies, ensuring consistent language around studio KPIs and action planning.
Support the rollout of the Studio Action Plan, helping RDOs shift from conducting audits to leading high-leverage, action-oriented coaching sessions.
Serve as the primary conduit for field intelligence, translating on-the-ground realities back to brand teams for pricing, programming, and marketing initiatives.
Audit current operational resources (Scorecards, FIT forms, Growth Planner) and lead their simplification so studio teams can execute their jobs in less time.
Establish KPIs to isolate franchisee growth potential at the unit economic level, prioritizing metrics correlated to commercial growth, faster ramp to breakeven, and sustained incremental margin expansion.
Use KPIs to drive portfolio expansion through targeted acquisitions and new studio builds, growing the network of consolidators and larger franchisee groups.
Proactively identify distressed assets via the At-Risk program and target high-growth trade areas where unit economics support a faster path to breakeven for consolidators.
Act as the strategic conduit between underperforming franchisees and consolidator groups to compress time-to-breakeven, mitigate closures, and optimize system-wide EBITDA.