Senior Regional Director - Fitness

Arch Amenities Group•Remote,

9h•Hybrid

About The Position

The Senior Regional Director -- Fitness is responsible for leading and managing a portfolio of regional fitness sites, ranging from high-traffic corporate wellness centers and multi-tenant amenity spaces to exclusive, member-only fitness facilities. This role provides strategic and operational leadership across a diverse range of client accounts, ensuring consistent service excellence, financial performance, team development, and client satisfaction.

Requirements

Bachelor's degree in Exercise Science, Health Promotion, Hospitality, Business Administration, or related field required.
CPR/AED and First Aid certification required.
Minimum of 5--7 years of multi-site leadership experience in the fitness, wellness, or hospitality industry.
Proven track record in managing client relationships, team leadership, and operational execution.
Strong background in budgeting, revenue management, and driving performance in complex operations.
Proficient in Microsoft Office 365, fitness center software, CRM systems, and reporting tools.

Nice To Haves

Master's degree preferred.
National fitness certification (e.g., ACE, NASM, ACSM, AFAA) strongly preferred.
Experience in corporate fitness, tenant amenities, or luxury wellness environments is highly desirable.
Strategic thinker and tactical executor with strong organizational and analytical skills.
Exceptional interpersonal, communication, and negotiation abilities.
Inspirational leader who can build and scale high-performance teams.

Responsibilities

Provide strategic leadership to Fitness Directors, Managers, and onsite teams across multiple fitness centers.
Ensure high performance and operational consistency across all locations in the region.
Translate organizational goals into regional execution plans that drive key performance indicators (KPIs).
Foster a high-performing, engaged regional team culture aligned with Arch Amenities Group's service standards.
Serve as the primary point of contact for clients at each location, ensuring strong relationships and satisfaction.
Proactively address client concerns, provide operational recommendations, and drive client retention.
Lead quarterly business reviews with key clients to review performance, utilization, and service metrics.
Oversee regional budgets, financial reporting, forecasting, and expense control to meet revenue and profit targets.
Monitor performance against goals and KPIs; take corrective actions to achieve results when necessary.
Support teams in managing day-to-day operations, including staffing, payroll, inventory, and compliance.
Review and approve capital improvement plans and equipment investments.
Lead recruitment, hiring, training, and onboarding of Fitness Directors and key team members.
Provide ongoing mentorship, coaching, and performance feedback to site leaders.
Create succession planning strategies and support internal career development.
Ensure team compliance with safety standards, certifications, and industry regulations.
Support site-level and regional marketing and sales efforts to increase membership and participation.
Oversee fitness programming strategy to ensure relevance, innovation, and revenue generation.
Implement and track promotional initiatives that increase visibility and drive engagement across all centers.
Lead or support pre-opening planning, staffing, and operational setup for new fitness sites within the region.
Contribute to business development efforts, including site visits, proposals, pro formas, and presentations.