Senior Refrigeration Technician
About The Position
Americold Refrigeration Consultants, operating as a Tech24 Company, is a leading provider of commercial and refrigeration service across all five boroughs of New York City, Long Island, New Jersey, and the Washington, DC metro area. The team specializes exclusively in emergency service, maintenance, and installation, supporting critical environments where temperature control is essential to operations and food preservation. Americold has built its reputation on technical expertise, rapid response, and dependable service in high-demand markets. Their technicians are experienced in diagnosing, maintaining, and repairing complex refrigeration systems, ensuring reliability, compliance, and operational continuity for their customers. As part of the Americold team and broader Tech24 network, the Senior HVAC/R Technician serves as a lead technical expert in the field. This role is responsible for advanced diagnostics, complex repairs, and mentoring junior technicians while ensuring high standards of safety, efficiency, and customer service. The ideal candidate brings extensive commercial HVAC/R experience, strong troubleshooting ability, and the confidence to work independently while representing Tech24 with professionalism and integrity. Senior Technicians play a key role in minimizing equipment downtime and supporting the overall success of our customers’ operations.
Requirements
- 5+ years of commercial HVAC and refrigeration service experience
- EPA Universal Certification required
- Strong expertise in refrigeration systems, electrical diagnostics, airflow systems, and mechanical troubleshooting
- Experience with rack systems and commercial kitchen equipment preferred
- Ability to read and interpret technical manuals, wiring diagrams, and blueprints
- Valid drivers license with a clean driving record required
- Strong problem-solving and leadership skills
- Excellent communication and customer service abilities
- Ability to lift up to 50+ lbs. and work in varying indoor / outdoor conditions
- Ability to climb ladders, work from heights, and crawl in tight quarters
- Own industry standard hand tools
- Willingness to participate in on-call rotation
Nice To Haves
- Manufacturer certifications and CFESA credentials are a plus
Responsibilities
- Diagnose, troubleshoot, and repair complex commercial HVAC and refrigeration systems including walk-in coolers/freezers, rack systems, ice machines, rooftop units, split systems, and ventilation systems
- Perform advanced electrical and mechanical diagnostics
- Lead installations, system replacements, and equipment commissioning
- Identify root causes of recurring issues and recommend long-term solutions
- Mentor and support Junior Technicians and apprentices in the field
- Ensure preventative maintenance is completed thoroughly and to company standards
- Communicate clearly with customers regarding system conditions, repair options, and preventative maintenance strategies
- Accurately document service calls, parts usage, labor hours, and detailed repair notes
- Manage truck inventory and maintain proper tools and materials
- Participate in on-call rotation and respond to emergency service calls as needed
- Engage in ongoing technical training to remain current with manufacturer updates and industry advancements
Benefits
- Weekly Pay
- Company vehicle, gas card, uniforms, and phone provided
- Generous paid time off
- Paid holidays
- Your birthday off
- Medical, dental, vision, and short-term disability coverage (effective 1st of the month following your date of hire)
- Company-Paid Protection – Long-term disability and basic life insurance at no cost to you
- Comprehensive Training Opportunities - Advance your skills through manufacture certified programs, company training, or a blend of both
- 401(k) with company match and immediate vesting
- Employee Assistance Program (EAP) – Free, confidential counseling and support for you and your family, including financial and legal resources
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
