Senior Recruiting Operations Specialist

Handshake•San Francisco, CA

23h•$92,000 - $115,000•Hybrid

About The Position

Handshake is looking for a Recruiting Operations professional to join our growing team. You will play a pivotal role in shaping the future of our recruiting function. As we invest in automation, optimize our recruiting technology stack, and evolve into our next stage of operational maturity, we're looking for a systems-savvy operations professional who thrives at the intersection of recruiting operations and candidate experience. This is a unique opportunity to help build scalable processes, improve data integrity, provide exceptional candidate experience, and contribute to transformative projects that will shape how we hire at Handshake. If you're passionate about efficiency, energized by technology, and ready to roll up your sleeves and take ownership, we’d love to meet you.

Requirements

3+ years of experience in recruitment coordination, recruiting operations, or HR operations in a fast-paced environment.
Experience working with an ATS (e.g., Greenhouse, Ashby, Workday) and other HR technologies.
Proficient in Google Suite (Calendar, Docs, Sheets, Slides).
Strong problem-solving mindset, especially in systems management and process improvements.
Excellent organizational skills, multitasking abilities, and ability to manage competing priorities.
High attention to detail and data accuracy.
Strong communication skills, both written and verbal.
High level of professionalism and confidentiality.

Responsibilities

Deliver a best-in-class candidate experience for executive level candidates by scheduling with speed and efficiency.
Support existing recruiting technologies, including configuration, training, and creating documentation.
Proactively identify and implement process improvements in scheduling workflows, recruiter workflows, and recruiting operations.
Own recruiting data integrity by conducting routine audits, analyzing trends, and developing dashboards to support decision-making.
Build and maintain reports and dashboards to track key recruiting metrics.
Support team members with technical issues and troubleshooting related to recruitment systems.
Collaborate with cross-functionality stakeholders to enhance integrations, system functionality, and overall efficiency.
Communicate professionally, tactfully, and empathetically with candidates, hiring managers, interviewers, recruiters, and cross-functional teams.