Senior Recruiting Operations Analyst

Klaviyo•Boston, MA

17h

About The Position

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Klaviyo’s Talent Acquisition team is scaling quickly, and the systems that power recruiting need to scale with us. We’re looking for a Talent Acquisition Systems & Automation Lead - someone who sits at the intersection of recruiting, data, and workflow design. This role is ideal for someone who understands the day-to-day realities of recruiting but is energized by improving the systems behind it. You won't just support recruiting operations. You'll build the infrastructure that makes great recruiting faster, smarter, and higher-impact, turning operational data into insights that drive better hiring decisions. You’ll partner closely with recruiters, coordinators, and TA leadership to improve workflows, automate repetitive tasks, maintain system health, and experiment with new tools that make our team faster and more effective. This role is a launchpad into deeper recruiting systems and automation work, giving you the opportunity to build real operational muscle while learning how modern recruiting teams scale.

Requirements

8+ years of experience in operations, or talent programs
Exposure to low-code tools, workflow automation tools, or AI tools
Experience working with an ATS (Greenhouse preferred)
Strong attention to detail and process consistency
Comfort working with data and reporting tools
Strong track record of improving automation, systems, and workflow design

Responsibilities

Improve Recruiting Workflows. Partner with recruiters and sourcers to identify friction in the recruiting process and redesign workflows that make hiring faster, clearer, and more consistent. You’ll translate real recruiting pain points into operational improvements across our ATS, sourcing tools, and reporting strategy.
Introduce Smart Automation. Look for opportunities to automate repetitive recruiting tasks and reduce manual work. You don’t need to be an engineer, but you should enjoy experimenting with automation tools and learning new ways for our systems to connect.
Maintain Data Integrity. Strong recruiting operations rely on clean, trustworthy data. You’ll monitor the health of our recruiting data and implement processes that prevent errors before they happen.
Turn Data Into Direction. Build the reporting infrastructure that gives TA leadership clear, actionable visibility into pipeline health, recruiter capacity, and hiring trends. Your work won't just surface what's happening — it'll shape what we do next, helping the team make faster, higher-confidence decisions.

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