Senior Recruiting Manager II

Nelson Connects
7d$75,000 - $95,000

About The Position

Responsible for the qualification and timely placement of candidates to contract, contract-to-hire, and direct hire client job orders.

Requirements

  • BA degree in related field or equivalent experience
  • Four to six years recruiting experience, preferable Nelson Connects hiring division specific experience.
  • Ability to handle multiple complex/demanding projects and meet deadlines.
  • Commitment to employment compliance and excellent customer service modeling.
  • Excellent independent thought leader; ability to make informed, timely, and sound business impactful decisions without direction.
  • Ability to create meaningful statistical data analysis and associated presentations.
  • Good judgment with the ability to make timely and sound decisions.
  • Demonstrated proficiency in coaching and motivating employees.
  • Commitment to excellence and high standards.
  • Ability to work independently and as a member of various teams.
  • Proven ability to handle multiple projects and meet deadlines.
  • Ability to deal effectively with a variety of individuals at all organizational levels.
  • Creative, flexible, and innovative team player.
  • Ability to communicate professionally and effectively in person, on the phone, electronically, or through other means to individuals and groups.
  • Versatility and flexibility; a willingness to work within constantly changing priorities with enthusiasm.
  • Ability to manage priorities and workflow.
  • Proficient on Microsoft Office Suite.
  • Strong interpersonal skills.

Responsibilities

  • Participates in assignment of clients and order fulfillment distribution partnering with Business Development Manager (BDM) for Staffing Solutions Temporary Division orders.
  • Participates in large volume staffing projects/requests from various clients, and more; decides/assigns who will be responsible for these and monitors progress and quality service adherence.
  • Understands service offerings and promotes all business units; keeps abreast on industry and trends and promotes Nelson Connects strategic vision around same.
  • In partnership with BDM, assists with client negotiations related pricing (within standard guidelines).
  • In partnership with BDM, will be responsible for expanding business in related territory(ies).
  • Is first point of contact to resolve client negotiation and service escalation issues.
  • Keeps up to date on overall activities of the Contingent Workforce assigned, identifying problem areas and taking corrective procedural, client support, and other actions.
  • Documents reports of performance for recognition and/or disciplinary review based on client feedback.
  • Stays abreast of employer of record and wage and hour compliance as applies to contingent workforce; monitors quality control of applicant files to ensure compliance with organization and government standards.
  • In partnership with BDM, consults with clients regarding Nelson Connects Associate services and pricing for quarterly business reviews.
  • Reviews employment applications, candidate’s backgrounds, and interviews applicants to evaluate work history, skills, competencies, education and training, compensation needs, and other qualifications.
  • Receives and reviews job orders from BDM and/or from clients directly; interfaces directly with clients to assess job order; negotiates pay rates with clients and candidates; matches candidates to client job requirements.
  • Maintains communication with clients and candidates regarding status of open job orders.
  • Informs candidates of job duties and responsibilities, compensation, work schedules and working conditions, policies, assignment opportunities, and other information; evaluates employees' performance by conducting follow-up calls in order to foster client relationships; coaches and counsels temporary employees to ensure optimal performance and client satisfaction.
  • Advises Specialty Business unit leader and Business Operations departments on temporary employee issues; Participates in resolution meetings with Business Operations departments, documents and counsels clients regarding HR/Legal issues and any other pertinent information, as needed.
  • Processes relevant credit information on clients and potential clients through automated system to mitigate payment risk during the client setup process.
  • Coordinates necessary candidate usage needs with temporary department and assists in arranging Open Houses and advertising through various outlets to achieve necessary numbers.
  • Maintains records of resumes, applicant flow, and employee selection; updates and retrieves candidate information in database systems, i.e. eRecruit, eStaff, and SkillSurvey.
  • Creates daily, weekly, and special reports for management and clients, as requested.
  • Initiates documentation for Unemployment and Workers Compensation claims, coordinating efforts with Safety and Risk dept.; manages modified duty assignments for temporary employees; coordinates work site safety inspections as needed.
  • Utilizes Internet online recruiting sources to identify and recruit candidates.
  • May solicit job orders through performing telephone sales; actively markets candidates to clients.
  • Attends local business meetings and/or seminars to represent the organization in the community.
  • Provide ongoing mentorship to Recruiting Managers and other Senior Recruiting Managers offering guidance on sourcing strategies, candidate engagement, sharing industry insights and best practices to assist in elevating their capabilities.
  • Performs other duties as assigned by manager.
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