Senior Record Retrieval Specialist (29738)

Insight Service Group (ISG)•Valparaiso, IN

1d•$15 - $15•Remote

About The Position

Take your career to the next level with this unique opportunity for growth and development within a dynamic national company! ISG provides national claim and litigation support to the insurance and legal communities. We help our clients achieve optimal claim outcomes. We are looking for a Senior Record Retrieval Specialist to join our Medical Records team.

Requirements

Prior experience in record retrieval (whether from the vendor side or the physician's side)
Excellent written and verbal communication
Strong work ethic
Strong computer skills
Effective organizational skills
Ability to Multi-Task
Detail-oriented
Ability to work independently in a remote setting
This job requires frequent phone work

Nice To Haves

Knowledgeable of basic Microsoft Office Programs

Responsibilities

Obtain the requested materials and supply those back to the requesting party in a timely manner.
Data Entry
Follow-up with providers (via phone, email, fax).
Review of prepayment requests for accuracy and then inputting those into our system.
Answering status requests made by the client.
Processing rejections based on the client protocol.
Reviewing the requested materials for accuracy and supplying those in a final version to the requesting party.
Appropriately maintaining the diary schedule set in place for follow-up.
Ability to adhere to multiple client protocols.
Entering accurate diary entries in the system for all events regarding workflow.
Responding to client inquiries in a timely and appropriate manner.