Senior Real Estate Loan Processor

SAFE Credit Union•Folsom, CA

1d•$34 - $39•Hybrid

About The Position

The Senior Real Estate Loan Processor leads the end-to-end processing of complex residential mortgage and home equity loan transactions, including purchase (builder and resale) and refinance loans. This role serves as a central point of coordination between borrowers, loan originators, underwriters, title/escrow partners, and other stakeholders to ensure timely, accurate, and compliant loan origination. The Senior Processor delivers exceptional member experience through proactive communication, meticulous file management, and expert-level knowledge of lending guidelines and documentation. This position also serves as a resource and mentor to less experienced processors, supporting team development and operational excellence.

Requirements

High school diploma or GED required; bachelor’s degree preferred.
Minimum of 5+ years of residential loan processing experience, including both mortgage and home equity products.
Advanced knowledge of residential lending guidelines, documentation, and compliance requirements.
Strong understanding of real estate contracts, title commitments, and closing processes.
Proficiency with Automated Underwriting Systems (DU/LPA) and Loan Origination Systems.
Exceptional attention to detail with strong analytical and problem-solving capabilities.
Proven ability to manage a high-volume pipeline while meeting deadlines in a fast-paced environment.
Strong organizational and multitasking skills with the ability to prioritize effectively.
Excellent verbal and written communication skills, with a professional and service-oriented approach.
Ability to interpret and apply complex regulatory and investor guidelines.
Collaborative team player with the ability to work independently and exercise sound judgment.
Demonstrated leadership ability, including coaching and supporting less experienced team members.
Proficiency in Microsoft Office (Word, Excel) and related technology tools.
Excellent communication skills (verbal, written, listening skills, and empathy).
Expert ability to build relationships with other leaders, business partners, and stakeholders.
Ability to interpret a variety of instructions furnished in written, oral, or schedule form.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Nice To Haves

Industry certifications (e.g., NMLS, Certified Mortgage Processor) preferred but not required.
Experience with government loan programs (e.g., FHA, VA, USDA) strongly preferred.
Encompass experience preferred.
Familiarity with credit union operations and regulatory environment is a plus.

Responsibilities

Manage a full pipeline of residential mortgage and home equity loans, including purchases and refinances, ensuring timely progression from application through closing.
Conduct comprehensive initial and ongoing review of loan files to ensure completeness, accuracy, and compliance with internal policies and regulatory requirements.
Analyze purchase contracts to determine required documentation, timelines, contingencies, and closing requirements.
Order and track required third-party services (e.g., appraisal, title, flood certification, income transcripts, payoffs).
Collect, review, and validate borrower documentation, including income, assets, credit, and collateral.
Maintain accurate and up-to-date loan data within the Loan Origination System (LOS), including document uploads and status tracking.
Proactively communicate loan status and requirements to borrowers, real estate agents, and loan officers, ensuring clear expectations and transparency throughout the process.
Prepare complete loan files for underwriting submission and manage all post-approval conditions through final clearance.
Review underwriting findings (DU/other AUS) and update files accordingly.
Prepare and issue revised disclosures as needed, ensuring compliance with all applicable regulations.
Identify and resolve change-of-circumstance scenarios and ensure accuracy of fees and loan terms.
Review final loan figures with borrowers and support a seamless transition to closing and funding teams.
Ensure all loan files meet regulatory, investor, and internal quality standards prior to closing.
Serve as a subject matter expert on loan products, guidelines, and processing best practices.
Provide guidance and mentorship to junior processors, supporting training and skill development.
Partner with leadership to identify process improvements, enhance workflow efficiency, and promote operational excellence.
Support pipeline reporting, pipeline management, metrics tracking and other departmental initiatives, as needed.

Benefits

full medical
vision
dental
401k matching
HSA
FSA
Professional Development Opportunities: Offering training programs, workshops, and mentorship.
Recognition and Appreciation: Regularly acknowledging employee achievements and contributions.
Flexible Work Arrangements: Providing options for remote work and flexible scheduling.
Positive Company Culture: Fostering an inclusive, collaborative, and supportive work environment.
Career Growth: Clear paths for career advancement and internal promotions.
Work-Life Balance: Encouraging a healthy balance between professional and personal life.
Employee Empowerment: Allowing employees to make decisions and have autonomy in their roles.
Space of Belonging: ERGs, YOUnity Council and a focus around diversity, equity inclusion and belonging.
Wellness Programs: Promoting physical and mental health through wellness initiatives and resources.
Strong Leadership: Having leaders who inspire, support, and guide their teams effectively.
Sense of Purpose: Creating a sense of mission and aligning company goals with employees' personal values.