Senior RCM Business Analyst

US Eye

1d•Remote

About The Position

The Senior RCM Business Analyst focuses on optimizing operational efficiency and financial performance, as well as executing strategic transformation initiatives throughout Revenue Cycle Management (RCM) operations. The Senior Business Analyst will be responsible for supporting RCM initiatives with duties including project management, analyzing areas for process improvement, training, and documenting step-by-step protocols. This will include collaborating with leadership in other areas to support project initiatives. The ideal candidate will be involved with process reengineering, digital enablement, automation, and performance transformation focused on improving AR metrics such as DSO, denial rates, and collections.

Requirements

Excellent verbal and written communication skills.
Demonstrated organizational skills with the ability to function well in a fast-paced environment.
Ability to act with integrity, professionalism, and maintain a high degree of confidentiality.
Proficient in using organizational billing systems.
Attention to detail.
Flexible to the needs of the department and organization.
High School Diploma or GED Required.
Healthcare revenue cycle experience (minimum of 1 year).

Responsibilities

Identifying areas for improvement in RCM processes, implementing changes, and monitoring their impact. Evaluate critical process opportunities for enhancement and propose tangible solutions to avoid repeatable errors.
Gathering operational and workflow requirements to document, implement and monitor workflow processes. Identification of root cause(s) of workflow/process incident management.
Developing, proposing and organizing initiatives related to RCM process improvement
Creation of designed and approved processes, enhance the automation of the technical workflows, and provide monitoring/stabilization of current business processes
Continuous review of RCM workflows and processes
Creating and maintaining documentation like protocols and process maps and communicating effectively with stakeholders.
Document detailed technical design for workflow automation, end user documentation and job aids.
Training in new processes and protocols
Effectively communicate and collaborate with leadership
Analyzing data to identify trends, issues, and opportunities for improvement in the RCM process.
Running and analyzing reporting as needed
Monitoring new workflows and processes to ensure success
Practice management maintenance related to RCM
Create and support workflow tools such as Smartsheet
Leading or assisting with RCM transformation initiatives, such as implementing new systems, redesigning workflows, and optimizing technology.
Creating and executing project management plans
Defining scopes for revenue cycle and/or company initiatives
Setting and tracking project objectives
Ensuring all project deliverables are completed and formally closed
Communicating project timelines and milestones
Monitoring project progress and assist with setting deadlines
Presenting status updates
Complete special projects and provide project support as requested by senior leadership.
Other duties as assigned