Senior Rail Operations Advisor

Metrolinx • Toronto, ON

3d

About The Position

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario. At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team. Reporting to the Manager, Rail Service Design, our Service Design – Short Term Implementation team is seeking one a Senior Rail Operations Advisor to provide rail passenger transportation services in conformity with corporately approved standards.

Requirements

• Completion of a diploma in Business Administration or related field – or a combination of education, training and experience deemed equivalent
• Demonstrated years’ progressive experience supervising and monitoring rail operations services, preferably in a public transit environment
• Knowledge of applicable legal and regulatory requirements governing delivery of passenger rail services (e.g. Transport Canada (TC), Federal Railway Administration (FRA), American Association of Railways (AAR), American Public Transportation Association (APTA), Transportation Association of Canada (TAC), Canadian Rail Operating Rules (CROR), Ontario provincial and municipal standards and best practices, building codes, contracts, and environmental legislation) is required
• Analytical skills to investigate operating problems and recommend solutions.

Nice To Haves

• Prior experience with Train Plan rail mapping & timetabling and IVU resource planning software (or equivalent – Hastus, etc.) would be preferred. Training will be provided, and the candidate is required to comfortably utilize the software.
• Experience with Open Track, or equivalent rail network simulation software would be an asset.

Responsibilities

• Develop and maintain rail timetables that balance customer service, operational efficiency, and network capacity.
• Identify and implement effective solutions under compressed timeliness to maintain service continuity and operational excellence.
• Collaborate with Maintenance, Operations, and Capital Projects teams to align equipment performance with service delivery goals.
• Monitors special service and plan effectiveness; develops, maintains, and implements alternative strategies for continued and improved Rail Operations.
• Liaises with internal stakeholders to ensure technical and operational variables are identified and are incorporated effectively into all future service plans and rail related infrastructure projects.
• Analyze network performance, running times, dwell times, and schedule adherence to identify improvement opportunities.
• Support incident investigations and root cause analysis for rail service disruptions.
• Lead continuous improvement initiatives aimed at reducing downtime and enhancing overall fleet performance.
• Represent Rail Service Design and liaise with internal stakeholders to ensure technical and operational variables within TSP or infrastructure plan are identified and incorporated into standard operating procedures, and contingency playbooks.

Benefits

• Accommodation: Metrolinx is an equal opportunity employer and committed to a diverse and inclusive workforce. We are also committed to offering reasonable accommodation to job applicants in accordance with applicable legislation. If you require assistance or an accommodation at any point during the hiring process, please contact us at: 416-202-5601 or email [email protected].

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree