Senior Quality Technician

Prysmian•Willimantic, CT

6d•$30 - $35

About The Position

Accountable to the Quality Manager, the Senior Quality Technician oversees testing of wires and cables and maintains the calibration of testing equipment. The position compiles and evaluates statistical data to determine and maintain product quality, and helps Quality Engineers and the Quality Manager implement and maintain the Quality Management System in support of ISO and Nuclear programs. The role works with Engineering to interpret specifications, supports complaint analysis and corrective actions, continuous improvement projects, and quality audits, and interacts with customers, suppliers, inspectors, and auditors as needed. The technician leads associates in quality testing and reporting, investigates returned products, coordinates corrective actions, supports the lab, and performs other duties as directed by the Quality Manager.

Requirements

Experience with wire and cable testing, fiber optics, nuclear, flame testing, and electrical and mechanical testing.
Ability to work independently or as part of a team.
Ability to multitask.
Computer skills.
Technical skills, analytical ability, and good judgment.
Ability to communicate effectively, orally and in writing, with associates, technicians, engineers, and customers.
Attention to detail.
Ability to drive projects.
High energy, urgency, and a fast-paced approach.

Nice To Haves

At least 5 years of quality experience in a manufacturing environment.
Experience with Microsoft Office programs.
Some quality systems auditing experience.
Proven ability to work in a team setting and maintain a strong floor presence.
Experience with wire and cable.
Associate degree minimum; bachelor's degree preferred.

Responsibilities

Oversee testing of wires and cables and maintain the calibration of testing equipment.
Compile and evaluate statistical data to determine and maintain product quality.
Help Quality Engineers and the Quality Manager implement and maintain the Quality Management System in support of ISO and Nuclear programs.
Confer with Engineering to interpret engineering and industry specifications and ensure products are tested accordingly.
Assist with complaint analysis and corrective actions.
Support continuous improvement projects, 6S events, and Layered Process Audits.
Interact with external customers, inspectors, and auditors as needed.
Assist in updating claim sheets and dashboards.
Lead associates in performing required testing and reporting quality data.
Investigate, evaluate, and report returned products from customers, and lead or coordinate corrective actions.
Participate in customer visits, onsite or offsite, as needed.
Interact with suppliers regarding audits, certifications, and purchased-material concerns.
Serve as an internal auditor for the Willimantic and other North American facilities as needed.
Interact with and assist the lab as needed.
Perform related duties as directed by the Quality Manager.