Senior Quality Technician
About The Position
The Senior Quality Technician serves as the lead technical resource on the Quality team, performing advanced inspection, testing, and verification to ensure ballistic products, materials, and components meet customer, regulatory, and internal requirements. The role mentors Quality Technicians and production personnel, leads non-conformance investigations, and partners with Quality Engineering, Operations, and Supply Chain to resolve quality issues and drive continuous improvement. The position is based in Cleveland, Ohio, and is scheduled for the second shift. It is a non-exempt role. The anticipated salary range is $22.52–$35.86 per hour; the final offer depends on factors such as experience and education. Candidates must be legally authorized to work in the country of employment without employment-visa sponsorship. The role may involve direct or indirect access to information, systems, or technologies subject to U.S. export-control laws.
Requirements
- High school diploma or GED.
- At least 4 years of quality inspection experience in a manufacturing environment.
- Advanced ability to read and interpret blueprints, drawings, and specifications, including GD&T.
- Expert proficiency with precision measurement tools and inspection techniques.
- Experience supporting non-conformance, MRB, and corrective action processes.
- Demonstrated ability to train others and work independently with minimal supervision.
- Must be legally authorized to work in the country of employment without employment-visa sponsorship.
Nice To Haves
- Associate degree or technical certification in a related field.
Responsibilities
- Perform complex receiving, in-process, and final inspections of materials, components, and finished products against drawings, specifications, and work instructions.
- Serve as the technical point of contact for Quality Technicians and operators on inspection methods, acceptance criteria, and quality standards.
- Train, mentor, and coordinate daily work for Quality Technicians and inspectors; verify the accuracy of their inspection results.
- Use advanced measurement and test equipment, such as calipers, micrometers, height gauges, and CMMs, to verify product conformance.
- Lead first article inspections, lot acceptance testing, and customer or government source inspections.
- Identify, segregate, and document non-conforming material; lead MRB preparation and support disposition.
- Lead root-cause investigations and support corrective and preventive actions (CAPA) using tools such as 5 Why, 8D, and Fishbone.
- Analyze and report quality data, including scrap, MRB, non-conformance, and defect trends; escalate recurring issues and risks.
- Develop and revise inspection procedures, work instructions, checklists, and control plans.
- Manage inspection-equipment calibration status and support the calibration program.
- Support internal, customer, and regulatory audits and maintain compliance with ISO 9001, DCMA, and customer requirements.
- Support new product introduction, process validation, and engineering changes from a quality perspective.
- Lead or participate in continuous improvement and Kaizen activities.
- Follow safety procedures and promote a strong safety and quality culture.
- Perform other duties as assigned.
Benefits
- Flexible schedule
- Generous paid time off
- Competitive compensation package
- Learning and development opportunities
- Bonus plan
- Employee stock purchase plan
- 401(k) matching
- Tuition reimbursement program
- Mentorship program
- Supplemental plans
- Company-paid life and AD&D insurance
- Medical, dental, and vision coverage
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
