Senior Quality Operations Manager

ArdelyxWaltham, MA
$148,000 - $180,000Hybrid

About The Position

Ardelyx is a commercial-stage biopharmaceutical company focused on redefining treatment approaches for patients with significant unmet medical needs. By combining scientific innovation with a collaborative, purpose-driven culture, we strive to create meaningful impact for patients. Team Ardelyx is united by a shared mission and guided by our core values: Passionate, Fearless, Dedicated, and Inclusive. We foster an inclusive environment where employees are respected, supported, and empowered to make an impact — both within our company and in the lives of patients we serve. This is hybrid role with 2-3 days per week onsite in our Waltham, MA or Newark, CA office.

Requirements

  • Bachelor’s degree, advanced degree preferred, in life sciences, chemistry, engineering, pharmacy, or a related discipline with 8+ years of Quality experience within the pharmaceutical or biotechnology industry, or equivalent experience
  • Experience overseeing CMOs, suppliers, contract laboratories, service providers, or alliance partners
  • Strong knowledge of cGMP requirements, pharmaceutical Quality systems, and applicable global regulations
  • Experience with Quality agreements, deviations, investigations, CAPAs, change controls, technology transfers, and APQRs
  • Working knowledge of analytical and QC operations, including method transfer, validation, stability, specifications, and laboratory investigations
  • Strong project management, communication, collaboration, and problem-solving skills
  • Ability to manage multiple priorities, exercise sound judgment, and influence internal and external stakeholders
  • Ability to travel domestically and internationally up to 25%

Nice To Haves

  • advanced degree preferred

Responsibilities

  • Provide day-to-day Quality oversight of CMOs, suppliers, contract laboratories, service providers, and alliance partners
  • Serve as a primary operational Quality contact for external partners and coordinate the resolution and escalation of Quality issues
  • Draft, negotiate, maintain, and monitor compliance with Quality agreements
  • Review and oversee external deviations, investigations, change controls, CAPAs, and effectiveness checks
  • Provide Quality oversight of technology transfers, analytical method transfers, validation activities, and manufacturing readiness
  • Provide Quality oversight of analytical and QC activities, including specifications, stability programs, method validation and transfer, and laboratory investigations
  • Coordinate and support Annual Product Quality Reviews (APQRs), including data collection, trend analysis, and follow-up actions
  • Monitor external partner Quality metrics, identify trends and risks, and support continuous improvement initiatives
  • Support partner qualifications, audits, quality governance meetings, inspection readiness, and regulatory inspections
  • Maintain accurate and timely Quality documentation and communicate significant risks and issues to Quality leadership
  • Collaborate across functions to support compliant manufacturing and continuity of product supply

Benefits

  • 401(k) plan with generous employer match
  • 12 weeks of paid parental leave
  • up to 12 weeks of living organ and bone marrow leave
  • equity incentive plans
  • health plans (medical, prescription drug, dental, and vision)
  • life insurance and disability
  • flexible time off
  • annual Winter Holiday shut down
  • at least 11 paid holidays
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