Senior Quality Improvement Coordinator

American Addiction Centers • Milwaukee, WI

6d • $38 - $57 • Onsite

About The Position

This role will primarily be onsite at our Aurora St Lukes Medical Center - 2900 W Oklahoma Ave. facility in Milwaukee, WI. Full time, first shift. You will facilitate interdisciplinary, collaborative performance improvement activities throughout the organization. You will assist clinical and non-clinical process owners to drive performance improvement for selected priorities. You will also provide analytical support for improvement activities and determine compliance with quality indicators and regulatory agency requirements. In addition, you will support peer review activities.

Requirements

• Knowledge of medical terminology, clinical concepts, and disease management.
• Ability to analyze complex data and communicate sensitive information.
• Proficient use of Microsoft office suite.
• Ability to create reports, graphs, and other visual presentation materials, and effectively maintain statistical data.
• Knowledge of evidence-based, best practice resources to promote efficiency and effective outcomes.
• Knowledge of improvement methodology, principles, project management, and team facilitation.
• Knowledge of healthcare rules, regulations, and standards.
• Ability to problem solve, lead multi-disciplinary teams, use conflict management, and team building skills.
• Detail oriented and able to prioritize and organize data and complex projects.
• Excellent interpersonal, written, and verbal communication skills.

Nice To Haves

• CHQP (Certified Healthcare Quality Professional)
• PMP (Project Management Professional)
• Lean or Six Sigma certification
• Skilled in the use of performance improvement tools
• Ability to communicate and collaborate at all levels of the organization

Responsibilities

• Provide consultation, facilitation, and data support to performance improvement teams in order to drive improvement with quality priorities and metrics.
• Leads and facilitates performance improvement teams with process owners.
• Provides guidance and support to team members, leaders, and providers with performance improvement activity, aligned with the organization’s methodology and tools.
• Provides support to teams including literature searches, data collection, statistical data analysis and display, and benchmarking.
• Assists in the development, implementation, communication, and evaluation of action plans to achieve cost-effective, high quality care.
• Developes and provides interpretive performance improvement reports to highlight variations in clinical and non-clinical processes and outcomes for committees and leadership.
• Designs and implements clinical studies to identify variation in medical management in order to improve patient care and outcomes.
• Participates in ongoing monitoring and improvement activities to promote regulatory compliance and ISO 9001.
• Supports physician and advance practice clinician peer review efforts and ongoing professional practice evaluations.
• Participates in educational offerings to remain current with practice.

Benefits

• Comprehensive suite of Total Rewards
• Competitive compensation
• Generous retirement offerings
• Programs that invest in your career development
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior