Senior Quality Engineer

ATC•Oklahoma City, OK

13d

About The Position

The Senior Quality Engineer ensures customer satisfaction through continuous process quality development, managing Process Control Plans (PCP) and PFMEA. Effectiveness is measured by PFMEA RPN reduction, in-process first-pass yield (FPY), and warranty reduction as a percentage of sales. The role leads and facilitates preventive and corrective quality initiatives, customer-return failure analysis, root-cause and corrective-action efforts, customer communications, and manufacturing quality planning. It supports new product realization and change management through APQP/PPAP, maintains manufacturing control plans, assesses production capability, enforces the IATF:16949 quality management system, and addresses shop-floor production or quality concerns. The position also applies statistical and continuous-improvement methods and may perform other assigned duties and special projects.

Requirements

Bachelor’s degree in a relevant engineering discipline or related field.
Minimum of 7 years of experience in a quality engineering position involving manufacturing quality process techniques and quality improvement programs.
Experienced knowledge of manufacturing or processing electrical or mechanical devices.
Fluent in English.
Excellent oral and written communication skills.
Demonstrated ability to apply commonly used statistical tools, including MSA, SPC, and DOE, to drive continuous improvement, and to train others in continuous-improvement and statistical techniques.
Extensive, in-depth knowledge of continuous-improvement methodology and problem-solving tools and methods.
Clear understanding and working knowledge of national and international standards, such as ISO, AS, and IATF, including customer-specific requirements, with sufficient knowledge to interpret requirements.
Consistently planned and led multiple measurement system analysis studies.
Ability to provide advanced analysis and feedback reports on inspection and test results.
Ability to design and develop tools and techniques for measuring systems and devices.
Intrinsic understanding of project management methods and the APQP process and their potential business impact.
Ability to effectively manage an APQP project team and demonstrate continuous-improvement results.
Computer literacy and working knowledge of software such as Word, Excel, and Access.
Demonstrated ability to work in a cross-functional team environment.
Demonstrated ability to make quality decisions and implement actions with a PDCA mindset.
Ability to direct and handle several different functions at the same time.

Nice To Haves

Conversational Spanish.
Understanding and knowledge of AI tools and applications.
ASQ Certified Quality Engineer, ASQ Certified Quality Technician, Certified Green Belt, or Certified Black Belt.

Responsibilities

Facilitate cross-functional preventive and corrective team initiatives based on internal and external quality results, including yield, warranty, and customer scorecards.
Facilitate failure analysis on customer returns to ensure quick turnaround and responsiveness.
Mentor cross-functional process and product improvement teams in root-cause analysis and corrective and preventive action using 8D methodology; train team members as needed.
Lead customer-facing communications on performance improvement activities, customer-driven projects, and customer visits.
Resolve critical issues and situations in accordance with current policies and procedures.
Collect and leverage production-line first-pass-yield or warranty data to identify and drive prioritized improvement activities.
Develop, implement, and maintain manufacturing control plans.
Lead APQP/PPAP activity for new product realization and change management initiatives.
Analyze and ensure production capability for Inverted Delta, Customer Characteristics, and Special Requirements.
Enforce compliance with the IATF:16949 quality management system and support internal and external audit programs.
Perform shop-floor andon management to address production or quality concerns and minimize downtime.
Manage other duties and special projects as assigned.