Senior Quality Engineer

Jabil•Salt Lake City, UT

17d

About The Position

Jabil is seeking a Senior Quality Engineer to support its large-form-factor electronics manufacturing operation. The role drives product quality, customer satisfaction, and operational excellence in a complex, high-volume manufacturing environment. The Senior Quality Engineer partners with customers, operations, engineering, and supply chain teams to ensure compliance, improve performance, and strengthen the site's quality culture. The position leads quality engineering activities across new product introduction (NPI), production, and customer programs; serves as the primary quality interface for customers; and advances the site's Quality Management System (QMS). It involves investigating complaints and nonconformances, implementing corrective and preventive actions, facilitating quality planning, supporting audits and suppliers, analyzing performance data, and mentoring colleagues. The role also leads continuous improvement using Lean Manufacturing, Six Sigma, and statistical problem-solving methodologies.

Requirements

Bachelor's degree in Quality Engineering, Industrial Engineering, Manufacturing Engineering, Electrical Engineering, Mechanical Engineering, or another related technical field.
At least 5 years of progressive Quality Engineering experience in electronics manufacturing, EMS, or another complex manufacturing environment.
Demonstrated experience working directly with customers to resolve quality concerns, lead audits, and manage quality performance.
Strong experience developing, implementing, and maintaining Quality Management Systems (QMS).
Proven ability to lead cross-functional quality initiatives and influence stakeholders across all levels of the organization.
Experience with FMEA, SPC, MSA, 8D, 5 Whys, CAPA, and root cause analysis.
Experience supporting NPI, process validation, and manufacturing quality improvement initiatives.
Excellent verbal, written, presentation, and problem-solving skills.
Advanced knowledge of ISO 9001 and QMS requirements.
Strong leadership, mentoring, relationship management, analytical, statistical problem-solving, collaboration, and communication skills.
Ability to interpret technical drawings, specifications, and customer requirements.
Ability to manage multiple priorities in a fast-paced manufacturing environment.
Proficiency with quality metrics, reporting tools, and statistical analysis software.

Nice To Haves

Experience in large-form-factor electronics manufacturing, complex electromechanical assembly, or high-mix/high-volume manufacturing.
ASQ Certified Quality Engineer (CQE), Six Sigma Green Belt, Black Belt, or equivalent certification.
Experience leading customer audits and regulatory compliance initiatives.
Knowledge of supplier quality management and supplier development practices.
Experience with advanced quality planning methodologies and Operational Excellence programs.
Familiarity with customer-specific quality requirements in electronics manufacturing.

Responsibilities

Lead quality engineering activities for new product introduction (NPI), production, and customer programs.
Serve as the primary quality interface for customers, supporting audits, quality reviews, escalations, and issue resolution.
Implement, maintain, and continuously improve the site's QMS in accordance with ISO 9001, customer requirements, and industry standards.
Investigate customer complaints, internal nonconformances, and manufacturing defects using structured root cause analysis and corrective action methodologies.
Develop and implement corrective and preventive actions (CAPA) to improve quality and reduce risk.
Partner with manufacturing, engineering, supply chain, and program management teams to identify and mitigate quality risks.
Facilitate PFMEAs, control plans, process validations, inspection plans, and other quality planning activities.
Analyze quality metrics and performance data to identify trends, drive improvements, and communicate results to leadership.
Support internal, customer, and third-party audits and ensure timely closure of audit findings.
Mentor and provide technical guidance to quality engineers and cross-functional teams on quality tools, systems, and best practices.
Lead continuous improvement initiatives using Lean Manufacturing, Six Sigma, and statistical problem-solving methodologies.
Support supplier quality activities, including qualification, performance monitoring, and corrective action management.