Senior Quality Engineer

Electrolux Group•Springfield, MO

About The Position

The Senior Quality Engineer is a senior individual contributor who leads enterprise-wide problem-solving, root cause analysis, and quality improvement initiatives across the End-to-End (E2E) Quality organization. The role identifies, investigates, and eliminates systemic quality issues affecting customers, manufacturing facilities, Regional Distribution Centers (RDCs), suppliers, and field performance. The position drives resolution of complex quality challenges using structured problem-solving methodologies and statistical analysis. It uses data and business insights to identify systemic risks, prioritize improvement opportunities, and ensure effective implementation of corrective and preventive actions. Working closely with Engineering, Manufacturing, Supply Chain, Product Development, Service, Operations, and Commercial teams, the Senior Quality Engineer provides technical leadership across a matrixed organization. The role facilitates cross-functional alignment, promotes accountability, standardizes best practices, and supports data-driven leadership decisions to improve reliability, customer experience, operational excellence, and business performance. The position also advances continuous improvement by translating quality data into actionable business strategies, driving organizational learning, and establishing consistent problem-solving disciplines across the enterprise.

Requirements

Bachelor's degree in Engineering, Quality, Manufacturing, Industrial Engineering, or a related technical discipline.
4+ years of experience in quality, manufacturing, product development, supplier quality, reliability, or operational excellence environments.
Advanced expertise in structured problem-solving methodologies, including 8D, DMAIC, 5 Why, Fishbone, FRACAS, Fault Tree Analysis, and Design of Experiments, as well as financial and statistical analysis tools.
Strong understanding of quality management systems, quality engineering principles, and continuous improvement methodologies.
Demonstrated ability to influence leaders and cross-functional teams without direct authority.
Experience leading complex investigations and enterprise-level quality improvement initiatives.
Excellent communication, facilitation, stakeholder management, and presentation skills.
Proven ability to drive sustainable business improvements in complex, matrixed organizations.

Responsibilities

Lead enterprise problem-solving and root cause analysis.
Identify and eliminate systemic quality issues affecting customers, manufacturing, suppliers, distribution, and field performance.
Analyze quality trends, risk signals, and emerging issues using data.
Develop corrective and preventive actions and verify their effectiveness.
Provide technical leadership and influence across cross-functional teams and stakeholders.
Deploy enterprise quality strategies and continuous improvement initiatives.
Standardize and govern problem-solving methodologies, tools, and best practices.
Report quality performance, assess risks, and communicate with executives.
Coach and mentor teams in structured problem-solving and quality improvement techniques.
Drive organizational learning through lessons learned, knowledge sharing, and best-practice deployment.
Facilitate cross-functional alignment and promote accountability.
Support leadership teams in making data-driven decisions to improve reliability, customer experience, operational excellence, and business performance.