Senior Quality Assurance & Quality Control Technician

CALICO COTTAGE INC•Amityville, NY

8d•$29 - $34•Onsite

About The Position

The Senior Quality Assurance & Quality Control Technician supports the execution of quality assurance, food safety, and regulatory compliance programs at the Amityville facility. This role ensures that products meet established quality and safety standards through testing, monitoring, documentation, and verification activities. The Senior Quality Assurance & Quality Control Technician works closely with Production, Quality, and cross-functional teams to integrate food safety and quality standards into daily manufacturing operations. This role plays a critical part in maintaining compliance with FDA, FSMA, SQF, and GMP requirements while supporting audit readiness and continuous improvement initiatives. Success in this role is defined by accurate testing and documentation, strong attention to detail, proactive identification of quality issues, and consistent adherence to food safety and regulatory standards.

Requirements

Minimum of 5 years of experience in quality assurance, food safety, or food manufacturing.
Experience in FDA/GMP-regulated food manufacturing environments preferred.
Experience with ERP systems, particularly Microsoft Dynamics Business Central, preferred.
Working knowledge of food safety regulations and programs, including FSMA, HACCP, GMPs, and SQF.
Proficiency in Microsoft Office applications.
Experience with food safety testing, environmental monitoring, sanitation verification, and quality documentation.
Ability to maintain accurate records and analyze quality and food safety information.
Strong attention to detail and analytical skills.
Ability to identify and communicate quality and food safety concerns.
Strong organizational and documentation skills.
Ability to multitask and prioritize in a fast-paced manufacturing environment.
Strong communication and cross-functional collaboration skills.
Commitment to food safety, quality, regulatory compliance, and continuous improvement.

Nice To Haves

Bachelor’s degree in Food Science, Microbiology, or a related discipline preferred.
HACCP certification preferred.
PCQI certification preferred.
SQF Practitioner certification preferred.
Internal Auditing certification preferred.

Responsibilities

Conduct physical, chemical, and microbiological testing of raw materials, in-process products, and finished goods as outlined in the program.
Verify product specifications, including visual appearance and packaging integrity.
Monitor production processes to ensure adherence to quality standards and specifications.
Record and communicate test results accurately and in a timely manner.
Perform timely release of raw materials and finished products in the ERP system (Business Central) after verification that all quality and food safety requirements have been met.
Support the implementation and execution of food safety programs including HACCP, SQF, GMPs, allergen control, and environmental monitoring.
Perform routine monitoring activities, including CCPs, preventive controls, and sanitation verification.
Ensure compliance with company policies, regulatory requirements, and certification standards.
Assist in maintaining and improving food safety plans and quality systems.
Review sanitation records and documentation to verify completion, accuracy, and compliance.
Perform ATP testing to validate sanitation effectiveness and hygienic conditions prior to production start-up.
Conduct environmental monitoring activities, including swabbing equipment and production areas in accordance with the environmental monitoring program.
Document, track, and escalate sanitation or environmental deviations and support corrective action implementation and verification.
Maintain accurate and complete quality and food safety records, including testing logs, batch records, and monitoring documentation.
Ensure traceability of raw materials and finished products.
Prepare and organize documentation to support internal and external audits.
Verify documentation meets regulatory and SQF requirements.
Identify, document, and investigate product and process non-conformances.
Support root cause analysis and corrective and preventive action (CAPA) processes.
Verify the effectiveness of corrective actions and follow through to closure.
Monitor quality trends and recommend process improvements.
Support internal audits and inspections to verify compliance with food safety and quality standards.
Assist in preparing the facility for external audits, including Kosher, SQF certification, and regulatory inspections such as NYS and FDA.
Perform routine inspections and monitoring activities to maintain audit readiness.
Address audit findings and support corrective action implementation.
Support the execution and maintenance of the Approved Supplier Program, including supplier onboarding, qualification, and ongoing monitoring.
Maintain and regularly update the Approved Supplier List.
Collect, review, and track supplier documentation, including SQF, BRC, GFSI, audit reports, specifications, COAs, and regulatory compliance documentation.
Ensure supplier records, certifications, and documentation are current and properly maintained in Business Central and OneDrive.
Assist with onboarding new suppliers by gathering required food safety and quality documentation and verifying compliance prior to approval.
Monitor supplier performance and compliance status and escalate risks or non-conformances as needed.
Support supplier corrective action processes and follow up to ensure timely resolution and closure.
Partner with Procurement, R&D, and Production to ensure supplier-related changes maintain regulatory and food safety compliance.
Assist with supplier and co-packer qualification, audits, and ongoing monitoring.
Assist in training production staff on GMPs, hygiene practices, allergen control, and food safety procedures.
Promote awareness and accountability for food safety and quality across departments.
Support employee onboarding and ongoing food safety training initiatives.
Collaborate with cross-functional teams to reinforce quality and safety standards.

Benefits

Competitive Salary
Paid Time Off Plan and Paid Holidays
Medical, Dental & Vision Insurance
Company Paid Long Term Disability Insurance
Flexible Spending Accounts (FSA) for Health and/or Dependent Care Expenses
Length of Service Awards
Employee Assistance Program
401(k) Plan
Life/AD&D Insurance
Ice Cream Fridays during fair weather months.
On-Site Gym
Birthday & Holiday Celebrations held to foster fun and team interaction.
Employee Appreciation Events with great food, fun, and team building for all team members and their families.
Employee Referral Program financially rewards employees for referring qualified new hires to Calico.