Senior Quality Assurance Automation Manager

United States Cold Storage, Inc.•Conshohocken, PA

7d•$160,000 - $190,000•Hybrid

About The Position

Ensure the quality behind the systems that move the food supply. Who We Are: United States Cold Storage owns and operates one of the most complex temperature-controlled logistics networks in North America. Every day, our systems coordinate the storage and movement of food at national scale across a network of state-of-the-art distribution centers, including multiple highly automated warehouse facilities. We continue to advance our core warehouse and logistics platforms. Our current focus is on modular, event-driven, API-first and cloud architectures. We continue to enhance reliability and accelerate engineering productivity by strengthening our SRE and AI practices. This is a large investment in innovation to continue to drive operational excellence at our facilities. If you want to build durable systems that operate in the physical world at scale, this is that opportunity. The Role: The Senior Quality Assurance Automation Manager will lead and grow an existing QA team while building a cross-functional quality program spanning software development, data analytics, and customer technology. You will define and implement a modern testing strategy from the ground up — establishing standardized practices with quality gates across all three domains. Through close partnership with development, data, and customer technology leads, you will ensure every system we ship is validated through automated functional, integration, load, performance, and contract tests. You will own quality outcomes across the organization and drive the transformation of how US Cold Storage thinks about and delivers software quality. Why This Role is Different: In this role you will: Build and lead a dedicated QA organization while influencing quality across teams you don't directly own. Define what quality means across distributed microservices, B2B/EDI integrations, and real-time streaming data — then build the program to prove it. Shape architecture through quality standards, not just validate what others build. Own quality in mission-critical systems where reliability, data integrity, performance, and operational resilience are non-negotiable. This role is for someone who believes quality must be engineered in — and wants to build a durable quality program inside a technology organization that operates critical infrastructure.

Requirements

Bachelor’s degree in Computer Science, Engineering, or related field.
10+ years of automated software quality assurance experience.
5+ years of QA management experience.
Demonstrated success building metric-driven QA programs with measurable improvements in reliability and release quality.
Strong understanding of test pyramids spanning unit, integration, contract, and end-to-end testing.
Experience embedding quality gates into CI/CD pipelines.
Experience building automated test systems for distributed APIs, EDI integrations, event-driven architectures, and data pipelines.
Experience building and leading QA teams across multiple disciplines and skill levels.
Ability to communicate technical tradeoffs, quality risks, and program outcomes to audiences ranging from engineers to executives.
Ability to represent your team's work, priorities, and resource needs across the organization.

Nice To Haves

QA automation platforms such as QA Wolf, Tricentis, Lambda Test or Equivalent.
Testing ETL/ELT and streaming data transformations.
EDI validation and trading partner compliance testing.
Azure or Snowflake cloud delivery environments.
Logistics, warehousing, or supply chain systems.

Responsibilities

Build and lead a high-performing QA organization of managers, architects, and automation engineers.
Coach teams to treat quality as a shared engineering responsibility.
Define and implement a unified quality engineering strategy across development, data engineering, and customer technology teams.
Establish automation-first standards that scale with distributed systems.
Embed quality gates into CI/CD pipelines across multiple platforms.
Ensure test suites are performant, maintainable, and aligned with architecture.
Build a metric-driven program tracking coverage, defect escape rates, performance benchmarks, and release quality.
Establish OKRs and hold teams accountable to measurable improvements.
Communicate risks, tradeoffs, and resource needs clearly to leadership.