Senior Quality Assurance Analyst
About The Position
Quality assurance at APS means quality people enabling quality decisions. You care about quality before it becomes a problem. You enjoy complex systems where every change matters - configuration updates, vendor fixes, enhancements, legislation, data impacts, and the occasional delightful pension-system surprise. You ask smart questions, do purposeful testing, and give clear recommendations. QA, to you, is more than “did the test pass?” - it is evidence, risk insights, and confidence in the systems people rely on. You bring calm leadership to a busy world. You mentor others, improve how work gets done, and build reusable QA assets so quality does not depend on someone remembering what happened three years ago. You see automation and AI-enabled tools as practical ways to reduce repetitive work, improve consistency, and catch risks earlier - with governance, human validation, and no uncontrolled robot joyrides.
Requirements
- 5+ years of relevant experience
- Proven ability to develop and perform software test execution and use standard technical tools, such as ServiceNow, Azure DevOps, or similar
- Advanced experience using automation and AI-assisted approaches to reduce manual testing effort, strengthen test planning, and improve quality consistency.
- Proficiency at analyzing, troubleshooting, and critical thinking
- Familiarity with the software development lifecycle and practical understanding of integrated software systems
- Concise writing and verbal communication skills for both IT and business audiences
Nice To Haves
- CSTE/CSQA and ITIL certification is a valuable asset
Responsibilities
- Lead risk-based test planning across complex system changes, translating impact, urgency, and uncertainty into clear test coverage and release recommendations.
- Define acceptance criteria, test strategy, coverage, estimates, schedules, and readiness expectations based on risk and impact.
- Assess test outcomes, defects, risk, and release readiness to provide clear go/no-go recommendations.
- Execute testing across assigned work, with focus on quality, evidence, and system impacts.
- Triage issues, analyze results and defects, and identify quality risks or coverage gaps.
- Lead QA standards, practices, and reusable approaches that support consistent quality governance.
- Mentor QA analysts by reviewing test artifacts, validating approaches, and reinforcing strong QA judgment.
- Build reusable test assets, regression suites, test data libraries, decision criteria, automation artifacts, and lessons learned.
- Build an automated test suite from the ground up, starting with high-value and repeatable test coverage.
- Use automation and AI-enabled tools to reduce manual effort, improve consistency, and surface quality risks earlier.
- Apply governance, privacy, security, and human validation expectations to automation and AI-assisted QA practices.
Benefits
- Defined benefit pension plan
- Community-minded workplace with a friendly team environment
- Vacation starting at 15 days per year
- 13 statutory holidays
- Personal days
- Office closure between Christmas and New Year’s Day
- Competitive benefit package featuring extended health and dental benefits
- 100% employer-paid flexible spending account
- In-house training programs
- Extensive career development and coaching program
- Access to external education opportunities
- Wellness programs
- Discount programs through various partner agencies
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
