Senior Quality Assurance Analyst - EH&B Offshore Operations

Marsh McLennan • Little Rock, AR

1d • $56,100 - $104,700 • Remote

About The Position

Marsh McLennan Agency (MMA) is seeking a Senior Quality Assurance Analyst for its Employee Health and Benefits (EH&B) Offshore Operations. This role involves conducting quality assurance reviews to identify areas for improvement and potential compliance issues within retail insurance. The analyst will communicate with stakeholders and provide consultation on implementation plans to maintain high-quality standards. The position is fully remote and can be located anywhere in the US.

Requirements

• College Degree or equivalent education, training and work-related experience
• Five years of experience within the Employee Health and Benefits industry
• Ability to work independently
• Highly effective written / verbal communication and facilitation skills
• Proven ability to act with responsiveness, urgency and professionalism in all matters while prioritizing responsibilities and proactively accomplishing goals
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.

Nice To Haves

• Knowledge of Employee Health and Benefits specific systems and applications

Responsibilities

• Conduct quality assurance reviews to identify opportunities for improvement or potential compliance-related deficiencies within retail insurance.
• Communicate with stakeholders.
• Consult on implementation plans to ensure the firm’s high-quality standards are achieved.

Benefits

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid Work
• Charitable contribution match programs
• Stock purchase opportunities
• Health and welfare benefits
• 401K savings and other retirement programs
• Employee assistance programs

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree