Senior Quality Assurance Analyst

Marsh McLennan • Little Rock, AR

1d • $56,100 - $104,700 • Hybrid

About The Position

Marsh McLennan Agency (MMA) is seeking a Senior Quality Assurance Analyst to join their Quality Assurance Team. This role involves conducting quality assurance reviews to identify opportunities for improvement and potential compliance-related deficiencies within retail insurance. The analyst will communicate with stakeholders and consult on implementation plans to ensure the firm's high-quality standards are met. MMA offers business insurance, employee health & benefits, retirement, and private client insurance solutions, combining local service with global resources.

Requirements

• College Degree or equivalent education, training and work-related experience
• Five years of experience within the insurance industry
• Ability to work independently
• Highly effective written / verbal communication and facilitation skills
• Proven ability to act with responsiveness, urgency and professionalism in all matters while prioritizing responsibilities and proactively accomplishing goals
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.

Nice To Haves

• Commercial Insurance Experience

Responsibilities

• Conduct quality assurance reviews to identify opportunities for improvement or potential compliance-related deficiencies within retail insurance.
• Communicate with stakeholders.
• Consult on implementation plans to ensure the firm’s high-quality standards are achieved.

Benefits

• Generous time off, including personal and volunteering
• Tuition reimbursement
• Professional development opportunities
• Hybrid Work
• Charitable contribution match programs
• Stock purchase opportunities
• Health and welfare benefits
• 401K savings and other retirement programs
• Employee assistance programs

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree