Senior Quality Analyst, Assistant Manager

EXLUnited States,
$73,000 - $110,000

About The Position

We are seeking an experienced QA professional with strong expertise in Quality Engineering and practical experience implementing AI-driven solutions across the Software Development Lifecycle (SDLC). This role will be responsible for embedding AI into QA processes, improving product quality proactively, and driving intelligent automation initiatives that reduce manual effort, improve defect prevention, and accelerate delivery timelines. The ideal candidate will possess a strong understanding of product functionality, business workflows, testing methodologies, automation frameworks, and emerging AI technologies applicable to Quality Assurance and engineering operations.

Requirements

  • Strong expertise in Quality Engineering
  • Practical experience implementing AI-driven solutions across the Software Development Lifecycle (SDLC)
  • Strong understanding of product functionality
  • Strong understanding of business workflows
  • Strong understanding of testing methodologies
  • Strong understanding of automation frameworks
  • Strong understanding of emerging AI technologies applicable to Quality Assurance and engineering operations

Responsibilities

  • Embedding AI into QA processes
  • Improving product quality proactively
  • Driving intelligent automation initiatives that reduce manual effort, improve defect prevention, and accelerate delivery timelines

Benefits

  • Data analytics and digital operations and solutions
  • AI-led approach to reinvent business models
  • Data, analytics, AI, and deep industry knowledge
  • Partnerships with clients in insurance, healthcare, banking and financial services, media and retail
  • Innovation, collaboration, excellence, integrity and respect
  • More than 54,000 employees spanning six continents
  • Data-led industries such as insurance, banking and financial services, healthcare, retail and logistics
  • Unique combination of data, advanced analytics, digital technology and industry expertise
  • Turn data into insights, streamline operations, improve customer experience, and transform their business
  • Collaboration with clients
  • Nine of the top ten leading US insurance companies as clients
  • Nine of the top 20 global banks as clients
  • Six of the top ten US health care payers as clients
  • Geographic diversity making talent all over the world instantly accessible
  • Digital accelerators enabling unmatched speed-to-value
  • 1,500 data scientists dedicated to generative AI practice
  • More than twenty years of experience in delivering business services
  • Stellar client references
  • Solid balance sheet
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