Senior Quality Assurance Analyst

Great American Insurance Company•Cincinnati, OH

13h•Hybrid

About The Position

Great American Insurance Group is seeking a Senior Quality Assurance Analyst (QA Tower Lead) to lead quality assurance across applications, products, business workstreams, and strategic initiatives. The role defines test strategy and plans, oversees test execution, manages quality risks, and provides stakeholders with visibility into delivery readiness. The analyst partners with Product Owners, Business Analysts, Developers, Architects, Project Managers, and QA teams to ensure requirements are testable, quality objectives are met, and risks are managed throughout the delivery lifecycle. The role also mentors team members, promotes accountability and testing best practices, and supports continuous improvement across the QA organization. This is a hybrid role combining in-office and remote work, with an expected meaningful on-site presence to support collaboration, relationship building, and business success. Applicants must be authorized to work in the United States without current or future employment visa sponsorship.

Requirements

Bachelor’s degree in Business, Information Technology, Computer Science, or a related field.
At least 8 years of Quality Assurance experience, including leadership of testing for complex applications, products, or enterprise initiatives.
Demonstrated experience leading end-to-end testing in Agile delivery environments.
Ability to influence cross-functional teams, facilitate decision-making, and drive resolution of quality and delivery challenges.
Strong knowledge of test strategy, planning, requirements analysis, traceability, defect management, risk-based testing, metrics, and release readiness.
Strong written and verbal communication skills, including presenting quality status, risks, and recommendations to technical and business stakeholders.
Experience coordinating multiple QA resources, workstreams, integrated systems, and business and technical stakeholders.
Working knowledge of functional, integration, regression, UAT, component, and automated testing practices.
Strong leadership, analytical, problem-solving, facilitation, and decision-making skills.
Ability to independently identify risks, remove obstacles, influence delivery decisions, and clearly communicate quality status.
Experience with work management tools such as Rally, Jira, or Azure DevOps.

Nice To Haves

Knowledge of test automation frameworks and modern software delivery practices.
Insurance industry experience.

Responsibilities

Lead quality assurance activities for assigned applications, products, business workstreams, and strategic initiatives.
Define and execute test strategies, test plans, schedules, estimates, and resource planning activities.
Oversee functional, integration, regression, component, automated, and user acceptance testing.
Partner with cross-functional teams to ensure requirements are clear, testable, and aligned with business goals.
Establish and maintain end-to-end traceability across requirements, test cases, test results, and defects.
Facilitate defect triage and resolution, including identification, prioritization, communication, and closure of quality issues.
Monitor and communicate testing progress, quality metrics, delivery risks, dependencies, and release readiness.
Identify, assess, and escalate quality, delivery, and resource risks, and provide actionable recommendations.
Coordinate testing across integrated systems and provide quality assessments, risk analysis, and release-readiness recommendations for production deployments.
Mentor and guide QA team members, promoting accountability, collaboration, and adherence to quality standards.
Analyze defect trends, production issues, and quality metrics to identify root causes and drive corrective actions.
Advance QA governance, standardized processes, testing best practices, automation adoption, and Quality Engineering maturity.