Senior QA SW Engineer - Salem, NH(10302)

Extreme Networks•Salem, NH

1d•$110,000 - $120,000•Onsite

About The Position

Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. Become part of something big with Extreme! As a global networking leader, learn why there is no better time to join the Extreme team.

Requirements

Hands-on experience in wired networking protocols including VLAN, IP, STP, TCP/UDP, VRRP, OSPF, BGP, MPLS, IS-IS, SPBM OR Hands-on experience in Enterprise Wireless LAN testing and validation.
Solid understanding of network security concepts such as AAA (Authentication, Authorization, Accounting), 802.1X, VPN, Captive Portal, IPsec, and Firewalls.
Strong knowledge of network infrastructure services including DHCP, DNS, RADIUS, LDAP, SSH, and Certificate Authorities.
Hands-on experience with cloud platforms such as AWS, Azure, or GCP.
Strong understanding of cloud-native and distributed systems (microservices, APIs, service communication).
Experience with containerization and orchestration technologies such as Docker and Kubernetes.
Strong knowledge of cloud middleware like RabbitMQ & Kafka.
Proven expertise in triaging, reproducing, and resolving complex customer or field issues in large-scale or production environments.
Familiarity with observability tools (metrics, logging, tracing) such as Prometheus, Grafana, ELK, or Loki.
Strong root cause analysis (RCA) skills across networking, application, OS, and cloud layers.
Experience in building or using AI & automation tools for debugging, log analysis, and issue resolution.
Strong programming & debugging skills in Python, Java, or similar languages.

Nice To Haves

Familiarity with traffic generation tools such as Ixia or Spirent.
Knowledge of virtualization technologies such as ESX and Hyper-V.
Good communication and collaboration skills to work across development, QA, SRE, and support teams.
Relevant certifications (CCNA, CWNA/CWSP, CompTIA Security+, or cloud certifications)

Responsibilities

Hands-on experience in wired networking protocols including VLAN, IP, STP, TCP/UDP, VRRP, OSPF, BGP, MPLS, IS-IS, SPBM OR Hands-on experience in Enterprise Wireless LAN testing and validation.
Solid understanding of network security concepts such as AAA (Authentication, Authorization, Accounting), 802.1X, VPN, Captive Portal, IPsec, and Firewalls.
Strong knowledge of network infrastructure services including DHCP, DNS, RADIUS, LDAP, SSH, and Certificate Authorities.
Hands-on experience with cloud platforms such as AWS, Azure, or GCP.
Strong understanding of cloud-native and distributed systems (microservices, APIs, service communication).
Experience with containerization and orchestration technologies such as Docker and Kubernetes.
Strong knowledge of cloud middleware like RabbitMQ & Kafka.
Proven expertise in triaging, reproducing, and resolving complex customer or field issues in large-scale or production environments.
Familiarity with observability tools (metrics, logging, tracing) such as Prometheus, Grafana, ELK, or Loki.
Strong root cause analysis (RCA) skills across networking, application, OS, and cloud layers.
Experience in building or using AI & automation tools for debugging, log analysis, and issue resolution.
Strong programming & debugging skills in Python, Java, or similar languages.

Benefits

Medical, dental, and vision insurance
Flexible work schedules and work-from-home opportunities where role permits
Paid time off, including open time off in eligible markets and statutory leave in all markets
Paid holidays in accordance with local practice
Retirement savings programs, including RRSP matching in Canada
Employee Stock Purchase Program, where eligible
Employee assistance program
Tuition reimbursement, where eligible

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