About the position
As a Senior QA Engineer at WellSaid Labs, you will play a crucial role in continuously improving the quality and performance of our application, platform, core services, and AI software systems. Your responsibilities will include developing and implementing quality assurance processes, testing strategies, and tools to ensure that our products meet customer requirements and industry standards. As the first QA hire, you will establish processes and tools to improve quality and automate regression testing, as well as develop a vision and roadmap for QA at WellSaid Labs. Your contributions will be instrumental in ensuring the quality and reliability of our software solutions.
Responsibilities
- Work with development teams to ensure the quality of software deployments
- Develop and maintain automated testing systems
- Design and implement test plans for larger features and releases
- Lead development and implementation of software testing strategies, processes/procedures, and tools
- Collaborate with other teams to build predictable software quality into every release
- Collaborate with development teams to identify and resolve software defects
- Collaborate with PMs to define acceptance criteria
- Ensure that the software meets customer requirements and industry standards
- Provide guidance and mentorship to engineers on improving software quality and automated testing
- Stay up-to-date with industry trends and best practices in software quality assurance
- Communicate regularly with senior management on the status of quality assurance efforts and any issues that arise
- Collaborate on feature delivery plans, code reviews, infrastructure improvements, and larger engineering efforts across product offerings
- Identify novel ways to empower the engineering team to automate quality
Requirements
- Bachelor's degree in Computer Science or related field
- 5+ years of experience in software quality assurance and testing
- Experience leading a team of quality engineers
- Strong understanding of software development life cycle and testing methodologies
- Experience with test automation tools and frameworks
- Strong analytical and problem-solving skills
- Excellent communication and leadership abilities
- Experience with Agile development methodologies is a plus
- Strong problem-solving skills and experience with AI technologies
- Must be a U.S. Citizen or Permanent Resident
- Must pass a pre-employment background check
Benefits
- Competitive salary and stock options
- Full medical, dental, and vision insurance
- Matching 401(k) plan
- Generous vacation policy/paid time off
- Parental leave
- Learning & development stipend
- Home office stipend