Senior QA Automation

Miratech

1d•Remote

About The Position

Miratech is seeking a Senior QA Automation Engineer to drive quality engineering practices for a next-generation Workforce Management (WFM) and Customer Experience (CX) platform. The role owns test automation across the test pyramid, with particular emphasis on component and integration testing for cloud-native applications and microservices. You will build and maintain automated frameworks using JUnit and Playwright or Cypress, helping ensure platform reliability, performance, and scalability. You will work closely with software engineers, architects, product teams, and Workforce Management domain experts, including those focused on forecasting and schedule generation and optimization. Miratech is a global IT services and consulting company supporting digital transformation for enterprises. The company operates in more than 25 countries across five continents and retains nearly 1,000 full-time professionals. Its culture emphasizes performance, collaboration, and technology development.

Requirements

At least 6 years of QA Automation experience.
Proven experience designing component and integration test suites for Java microservices, using tools such as Spring Boot Test, Testcontainers, WireMock, or REST Assured.
Strong hands-on experience with Playwright and/or Cypress using TypeScript or JavaScript.
Experience with contract testing, such as Pact or Spring Cloud Contract.
Experience with performance and load testing tools and practices, such as JMeter, Gatling, or k6.
Experience testing REST APIs, microservices, and distributed systems.
Experience testing WFM forecasting and scheduling engines or other complex rule-based business systems, including validating forecast outputs against historical volume and handle-time data, staffing calculations against service-level targets, and schedules against labor rules, shift patterns, breaks, and skills.
Experience integrating automated testing into CI/CD pipelines and quality gates.
Strong analytical and troubleshooting skills.

Nice To Haves

Experience with Contact Center, CX, CCaaS, Routing, or Voice platforms.
Understanding of telephony, IVR, call flows, agent routing, and customer interaction systems.

Responsibilities

Design, develop, and maintain automated test frameworks using Playwright and/or Cypress, JUnit, and modern test automation practices.
Build and execute automated test suites across unit, component, integration, contract, API, end-to-end, and regression testing.
Own component and integration testing of microservices, validating service behavior, data flows, and API contracts in isolation and across service boundaries, using tools such as Testcontainers, WireMock, or Pact.
Design and run performance and load tests to validate scalability, throughput, and response times under peak contact-center volumes.
Design and automate test scenarios for Workforce Management functionality, including forecasting, schedule generation, scheduling rules, and constraints.
Integrate automated tests into CI/CD pipelines and quality gates.
Collaborate with developers, architects, product managers, and business stakeholders to define acceptance criteria and quality standards.
Analyze defects, identify root causes, and drive quality improvements across the software development lifecycle.
Establish quality engineering standards, reusable automation assets, and test strategies across multiple product streams.

Benefits

Comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Remote work flexibility.
Professional development opportunities, including certification programs, mentorship and talent investment programs, and internal mobility opportunities.
Collaboration on projects for global clients.
Inclusive and supportive multicultural work environment with open communication and regular team-building social events.

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