Senor QA Analyst

WestJet Group•Calgary, AB

2d•Onsite

About The Position

As part of the Identity and Profile Services team, the Senior Quality Assurance Analyst will provide leadership on quality assurance tasks related to both projects and products within our domain. They will oversee and participate in test planning, test case development, test execution, cross department coordination, defect management, and development of automation strategies. An important part of this role will be recommending improvement opportunities, such as automation, that optimize efficiency and effectiveness.

Requirements

Completed post-secondary education.
7-10 years of testing experience with backend software and APIs.
1-2 years of Identity and access management testing
Understanding software QA practices as it applies to different development methodologies.
Experience with Agile software development processes.
Experience analyzing the quality needs for projects, estimating the associated resources and effort, managing the execution, mitigating, and communicating risks, and reporting on the test results.
Experience creating clear and concise documentation in the form of test strategies/plans/test cases/scenarios/checklists and defects.
Experience with Azure DevOps and Jira Test Plans module for Test case Creation and Execution.
Experience scripting, maintaining, and executing automated Web Service and UI tests.
Experience creating automation strategies that can target high value tests from various layers of any application while utilizing tools and frameworks best suited for each use case.
Strong verbal and written communication skills using various mediums and the ability to interact effectively with all levels of the organization.
Strong analytical skills combined with a positive attitude, taking a team-based approach.
Dedicated to improving and exceeding business and guest experiences.
Proven ability to meet timelines while delivering quality work.
Showing initiative through creating test cases from your own intuition and experience “trying to break it” and not simply based on the requirements and documentation.

Nice To Haves

Working with cloud-based technology stacks is a plus

Responsibilities

Develop and execute test cases based on business requirements and best practices.
Perform functional, integration and system testing including compatibility with downstream teams.
Perform manual and automated testing (i.e. Robot Framework and Postman).
Identify appropriate test techniques for the application style - such as risk-based testing, white & black box testing, manual and automated testing, scripted and unscripted testing.
Utilize in-house automated test tools to scripts for automated functional tests (UI and API).
Defect management includes the identification, prioritizing, logging, tracking, and triaging of issues.
Collaborate effectively with Product Managers, Product Owners, Scrum Masters, Business Analysts, Developers, and/or integration partners as required.
Evaluate, document, and communicate testing results to stakeholders to enable them to make decisions regarding project health with respect to QA.
Participate in knowledge sharing with peers by means of pairing, documentation, and presentations.
Maintain and expand professional and technical knowledge through attending educational workshops, conferences, reviewing professional publications and participating in professional societies.
Maintain a positive attitude and contribute to the cohesion and effectiveness of the team.
Assist in sprint planning based on Agile development processes.
Other duties as assigned.