Senior Property Manager

New England Heritage Properties•Lowell, MA

1d•Onsite

About The Position

We are searching for a new team member for our portfolio of 587 apartments in Lowell, MA. The Senior Property Manager is accountable for all community operations and acts as the Team Leader. This role requires very good interpersonal and communication skills, with a focus on supporting and motivating the team. The Senior Property Manager ensures the efficient operation of the property by operating within established financial guidelines and budget, meets established property standards, maintains occupancy at reasonable levels, reviews and monitors delinquent accounts and takes required action while responding to resident requests in a timely, efficient, and courteous manner. This role supervises and coordinates all site management related issues in conjunction with the Leasing Manager, Maintenance Manager, and Maintenance Super. The Senior Property Manager performs any of the duties of their direct reports in their absence and provides support to all staff to meet property standards and goals.

Requirements

Very good interpersonal and communication skills.
Strong leadership skills and the ability to manage a large team of diverse duties.
Excellent verbal and written communication skills.
Self-motivated, flexible, creative and detail oriented.
Positive, innovative approach to problem solving.
Ability to present ideas in a clear, concise, understandable, and organized manner.
Ability to negotiate, persuade, and modify opinions in order to reach the goals/objectives of the organization.
Ability to work in an organized, efficient manner with a high level of accuracy, attention to detail, and follow-through.
Ability to exercise judgment and discretion is critical to success.
Must be professional at setting priorities and coping with competing demands.
Must possess strong organizational and supervisory skills.
Must be familiar with housing management, budgeting, and housing regulations.
Proficient in Microsoft Word, Excel, and databases.
Willingness to work early or late and/or evenings and weekends when necessary.
Ability to physically inspect properties in its entirety.
Ability to oversee any and all maintenance functions.
Ability to assist with emergency measures as required.
Available by phone, text & email and 24/7/365.
Driver's License (Required)
Reliable & insured vehicle

Responsibilities

Accountable for all community operations.
Acts as the Team Leader.
Ensures the efficient operation of the property by operating within established financial guidelines and budget.
Meets established property standards.
Maintains occupancy at reasonable levels.
Reviews and monitors delinquent accounts and takes required action.
Responds to resident requests in a timely, efficient, and courteous manner.
Supervises and coordinates all site management related issues in conjunction with Leasing Manager, Maintenance Manager, and Maintenance Super.
Performs any of the duties of their direct reports in their absence.
Provides support to all staff to meet property standards and goals.
Physically inspect properties in its entirety.
Oversee any and all maintenance functions.
Assist with emergency measures as required.
Available by phone, text & email and 24/7/365.